iTalkBB — extreme bad service
Italkbb's customer service is extremely poor and make it very difficult for the existing customers to switch to a new phone provider. We are an italkbb customer and have called italkbb customer service over 15 times in 4 weeks to switch our phone number to Vonage(our new phone company). At this point, we are not successful. The response that we got is always be patient and wait for our call. But they never call. When we call them, they either provide the wrong instructions or repeat the "be patient" message. How can a phone number transfer takes four weeks and still did not get resolved?
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