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Interval International / / customer service, or the lack of it.

1 Miami, FL, United States
Contact information:

I just had 3 exchange weeks along with my platinum membership expire without any notification. My client number is 5843399. I talked to 2 very nice ladies regarding the issue, but with no resolution. It seems that if I want to extend the weeks I have to pay a fee and there was another fee if I wanted to give one on the weeks to my daughter. I gave her a week last year to come to Florida but because Hurricane Irma hit the resort she could not use the week, and she had to pay a fee to return it to stock. It was a natural disaster, she didn't cancel, the resort was closed. I have already filed one review on another site and it was not flattering.
The only resolution I want is the 3 week restored, no fees, since I OWN the weeks and if you would like to keep my membership, I need an answer very soon.

Sep 17, 2018

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