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Intercape / hygiene, and service

1 South Africa

Bus no 411 from Dbn to Pretoria on the 2nd/3rd June 2018 (night service). I always travel with intercape and experience bad service grom rude drivers to unserviced busses, last night though it was worse! Firstly when the bus was leaving Dbn someone had messed up the toilet, it smelled it was unbearable m, secondly along the way the heat in the bus was way too much i even had to make a way to ask a driver to turn it down and he didn't. To top it all up around 4:30am as we were approaching Jhb the driver decided to play some pathetic jazz music so loud thst everyone got up, this was just [censored] for service, your satisfactory customer service has dropped and it's disgusting !

No
Jun 3, 2018

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