India Yamaha Motor

Hi this is K VISHNU, I am buying a new bike R15 V3 at Yamaha showroom RK Enterprises Tirupati, At the Date of Delivery (13 April 2019), I am paying for Full Amount of the Delivery time, But the showroom Executives without intemat giving 2018 Model Bike, when I was getting to post my RC card at the time I have seen On the card it's mention 2018 Manufacturing Date, I immediately contact to the show Room they was telling inresponsable Resions, I need explanation of wrong selling and Company further Step by this Issue.

The purchase of a Yamaha - FX370C product is made,
The payment is confirmed: PS1903301528195107 with the order number 7718
The purchase is made from March 30 and I do not receive the product, looking online I find that the page is dedicated to swindling people so I do publish my case so that no one else is affected by the same seller Bright Forest Technology, I have asked the seller for a refund of the payment made from April 22 and I have not received any response

After serviceing my R15 V3 more compliants I had given in pacer Yamaha in vidyaranyapura Bangalore 560097
On 05/04/2019 for 4th free service my bike was driven 10000km in the service they did not do anything only oil and oil filter was charged and they have changed me 1025rs and I have faced more probleme like no break's was sharp, vehicle was no pick up, more vibration and vehicle was wobbling, this ppl not even see check the air filter and spark plug. And again I went on 10/04/19 to show this problems again they didn't do it without my permission they HV opened engine head they have done some work on it and now from there oil is leaks what kind of service this people r doing now biggest problem is oil leakage
I hope to hear back from you soon regarding this incident I can reached my phone at [protected] at any time or by email [protected]@gmail.com
Thank you

I wanted to give zero rating but no option here. Satav Yamaha is the worst service centre in Pune. This service centre is degrading Yamaha brand. I want to highlight that Yamaha should strict action against this service centre as that owner is spoiling Yamaha brand and treating his customers very rudely which is not expected from Yamaha. It is not about the free service or money but I didn't want to argue with the owner (Arjun Satav) as he was too rude. After this incident I expect that Yamaha proves him wrong that you guys take actions if something happens like that with Yamaha customers.

I request all people if you are thinking to buy bike from Satav Yamaha it's fine but after purchasing forget about the service from them as they really don't care once you have purchased it. Initially I asked one of my friends to purchase the same bike and after purchasing he is also facing same thing. I will make sure that nobody from my friend circle or whoever I know will buy anything from Satav. I purchased FZ25 last year in July 2018. Since the time I purchased this bike, their service has been pathetic from the first day. Whenever I go for free servicing, manager/owner behaves very rudely. Today again I went for 2nd free service (Got late for the service due to no reminders from them) and I can't even believe that owner of any service centre can speak like this. His name is Arjun Satav. I told him that I didn't receive any call/message for my second free service. He started saying that we call everyone and showing me the list of customer numbers, He said it's not our responsibility. We have written in service book that when to come for next service. I accept that he has written but we can't remember the exact date as we are so busy in our work and sometimes we forget these things. He showed me msg service, call service and post card service but I didn't receive a single reminder from any of the sources. On daily basis I get the promotional messages for offers from Satav Yamaha but don't get a single reminder for the service. I had to record the things when he was saying these things: He said I do have thousand of customers like you and I really don't care if two customers don't come to us, I said I will file a complain online and he said that there are n number of complains nobody cares about and I am not afraid of anything. The big thing is that he doesn't listen and care of customers because he thinks he is big brand in Hadapsar, Pune.

Hi. I got new fz25 on August 31 2018. My bike gets some coin tackling noise while riding above 70 kmph. I raised my complaint in my first service at service center. Problem had not been solved. Still my makes such noise while riding above 70 kmph. And worst responce and worst behaviors at the service center. When i said that i'm not satisfied with your service and they were not taking it seriously. Is this like that YAMAHA employees behave with their customers.

I have purchased bike from pearl yamaha at tolichowki showroom, they have delivered my bike and registeration has been stopped due their internal error, now I have to pay 4, 150 extra amount for registeration, mistake was from dealer, they have not informed me before bike purchase, they are talking irresponsibly, they have pay my registeration fine amount, please solve my problem

I had purchased Yamaha R3 in April 2018 ( Delhi, India )and it is really smooth and strong machine beside service part is good on side but facing a big issue in regarding parts( ABS Plate and sensor ).

Which I had ordered in end of November 2018 but still didt get it yet and even have no idea when I will get the parts and this is really sucks which make me feel to sell out my bike and never buy YAMAHA bike if these things are happening and hope someone listen and resolve this issue as early as possible.

Regarding poor services of walters yamaha chennai
Im moving around this show room from 6 months they are keep on changing the parts but problem has not yet corrected.
I bought fascino in 2016 after that I noticed wobbling at handle site and I asked them to clear. After 2 services the problm has not been corrected they asked to me to change front disc, then front tyre, then handle fork problem. Yes everythg done but problem remained the same. Later they told problm was with back tyre they replaced back tyre the problm is same, for this the service manager of 4 show rooms named mr stalin mobile no - 9677175321 attended but problm is same.
Yestersay I went to show room to inform to their md regarding their worst services but they told that md wil not speak to customers. I was waiting from 6.45pm to 8.30pm. The manager of that show room mr venu mobile no - 9677715330 have closed service center and asked me to sit outside the show room. Yes I did I sat infront of the show room on the road finally they have called the police to vacate that place.

To whom we should complaint after their worst services
Is this the respect u give to the customer?
How can they change all parts without knowing what exactly the problem is?
Is your company has such protocols that if customer is not satisfied they should send out and make them not to come for any service again?

Dr vidya sagar
Southern railway hq hospital
Ayanavaram
Chennai
Mobile [protected]
[protected]

My vehicle no TN-05-BP-3160 Yamaha Fascino bought on 22-nov-2017 at Walters Yamaha motors, Redhill road, chennai, , tamilnadu.

My vehicle Engine failures at 3500kms.

Many times I have complaint at dealer Walters Yamaha dealer, Chennai, Tamil Nadu.

Very worst I need to file a legal compliance about Yamaha motors.

Customer care duplicate contact nos, not even able to contact.

So a fake product in India should be banned from cheating all Indian customers.

महोदय,
मैंने अर्जुन वासु आँटोमोबाइल देहली रोड मुरादाबाद उ० प्र० से यामाहा कम्पनी का फैसीनो (fasino) स्कूटर खरीदा हैं, शोरूम के अनुसार स्कूटर की आँनरोड। किमत 64500₹ थी ।जिसमे स्कूटर की कीमत के अतिरिक्त स्कूटर के एक वर्ष के बीमें, स्कूटर का पंजीकरण शुल्क तथा स्कूटर के वन टाइम टेक्स की धनराशि भी सम्मिलित थी,
स्कूटर को फाइनेंस करते समय मनोज चौधरी ने बताया कि फाइनेंस करने पर 31205₹ नकद जमा करो 36700 ₹ का फाइनेंस हो जायेगा लगभग 3060₹ की प्रति महीना के हिसाब से 12 महीने मे पेमेंट पूर्ण हो जायेगी स्कूटर 64500 की जगह लगभग 68000₹ का हो जायेगा अपने बैंकखाते के नौ चेक जमा करो किस्तें (Emi)बैंक खाते से आँनलाइन निकाल ली जाया करेगी, किस्त आँनलाइन न कटने पर चेक द्वारा ही निकाल लिया करेंगे।
मुझसे 31205₹ नकद जमा कराये ओर 36700₹ फाइनेंस के लिए. एक खाली फार्म मुझ से हस्ताक्षर करा कर रख लिया ओर स्कूटर की डिलीवरी दिला दी जिसका CHASSIS NO- ME1SE77F5G0183226 व ENGINE NO-E3N8E0271346 है मैने फाइनेंस फार्म को अपने सामने भरने के लिए कहा तो बताया कि फाइनेंस धनराशि की सही सही गणना करके बाद में हम भर लेगें आप वे फिक्र रहे आपके साथ कोई धोखा नहीं किया जायेगा
लेकिन सहाब लोन 36700₹ की जगह 40956₹ का फाइनेंस हुआ ओर किस्त 12 महीने की ना होकर 18 महीनों की कर दी गई पहली किस्त 16/12/2016 को 2777₹ की चेक से निकाली गयीं लेकिन जनवरी व फरवरी 2017 की किस्त न तो बैंक खाते से आँनलाइन निकाली ओर ना ही चेक से यह दोनों किस्त मुझे मुरादाबाद जा कर शोरूम पर ब्याज के साथ जमा करनी पडी
इन्होंने कहा कि मार्च2017 की किस्त भी नकद जमा करो मैंने पूछा किस्त आँनलाइन क्यों नही कट रही तो इन्होंने बताया कि अभी मार्च क्लोजिंग चल रही हैं इसलिए आँनलाइन किस्त अप्रैल या मई मे बैंक खाते से जमा होने लगेगी।
मैंने मार्च 2017 की किस्त धनराशि 2777₹ नकद जमा कर दिये रीसिव मांगी तो कहा आज रीसिव बुक नहीं हे रीसिव बाद मे ले लेना
सहाब मार्च 2017 की किस्त 13/03/2017 को बैंक खाते से भी आँनलाइन जमा हो गई और मुझ से नकद भी जमा करा ली उसके बाद बहुत बार माँगने पर भी रूपये वापस नही किए ओर ना ही रीसिव दी।
फिर मैं जब भी इनसे बात करती तो ये सीधे मुहँ बात ही नही करते बहुत ही बहतमीजी से बात करते ।
मेरे बैंक खाते से अप्रैल, मई, जून2017 की किस्त लगातार जमा होती रही।
लेकिन सहाब इतना समय बितने पर भी इन लोगों ने ना तो मेरे रूपये बापिस किए ओर ना ही मुझे कोई रीसिव दी
और ना ही स्कूटर की RC दी मतलब स्कूटर का कोई पेपर ही नहीं दिया
तो सहाब मैंने जुलाई माह मे मनोज चौधरी से ही मार्च मे दिये गए रूपयों को ही जुलाई माह की किस्त मे जमा करने को कहा ओर रीसिव माँगी, फिर अगले माह कहा, फिर...
ओर यह लोग धोखा ही देते रहे,
इस तरहा दिसम्बर बीतने लगा फिर हमारे बहुत जोर देने पर मनोज ने कहा आगे कि किस्त जमा करो हम आपके द्वारा मार्च2017 मे दिये गये नकद 2777₹ को भी छूटी हुई किस्त मे जमा कर सारा मसला निपटा देगें ।
. सहाब मैंने जनवरी 2018 से मई 2018 तक.की किस्त लगातार जमा की ओर मैं छूटी हुई किस्तों को भी जमा करना चहती थी लेकिन बाद में इन्होंने मार्च 2017 मे दिये गये नकद रूपयों को छूटी हुईं किस्त मे जमा करने को मना कर दिया ओर बापिस करने को भी ओर इन लोगों से बात करती तो बहुत उल्टा सीधा जबाब देते ।
यह स्कूटर फाइनेंस का मेरा पहला अनुभव है ओर इसी मैं अपने आप को ठगा हुआ महसूस कर रही हूँ क्योकि मुझ से स्कूटर खरीदते समय जो 31205₹ नकद जमा कराए थे उसकी भी इन्होंने मुझे 27000₹ की रसीद दी बाकी 4205 रू० को रोड टैक्स आदि का बता कर उसकी रीसिव नही. दी
इन लोगों ने मुझे आज तक मेरे स्कूटर के पेपर और आर० सी० भी नहीं दिया ओर साथ मे यह लोग एक दी गयीं नकद किस्त 2777रू० की भी बेईमानी कर ली । ओर ना ही यह लोग मेरे लोन खाते का हिसाब किताब खत्म करा रहे हैं ओर नहीं यह लोग मुझे स्कूटर की RC दे रहे हैं ।
जबकि मैं बचीं हुई बाजिब़ किस्तों को जमा कर अपने बैंक खाते पर NOC लेना चहाती हूँ, ओर स्कूटर की RC प्राप्त करना चहाती हूँ,
इसलिये मैं इस सम्बन्ध मे अपने जिले के जिला अधिकारी महोदय व वरिष्ठ पुलिस अधीक्षक महोदय सहाब को बहुत पहले ही अवगत करा चुकी हूँ
ओर 27/NOV/2018 को भी मैंने BAF INDIA COMPLAINT पोर्टल पर www.complaintboard.in पर अपनी शिकायत दर्ज करा चुकी हूँ लेकिन BAF INDIA COMPLAINT पोर्टल पर शिकायत दर्ज कराने पर भी अभी तक मेरी सम्स्या का समाधान नहीं हुआ हें ओर नहीं कोई जबाब मिला है
इसलिये श्री मान जी आपसे विनम्र निवेदन हैं कि सारे मसले को दखने के बाद उचित निर्णय लेते हुये हमारी समस्या का समाधान करने कि फृपा करें जिससे मैं छूटी हुई बाजिब़ किस्तों का ही भुगतान कर सकू ओर अपने बैंक खाते पर NOC व स्कूटर की RC प्राप्त कर सकूं।
निवेदक
सविता भारती
मो० न० - [protected]

There no washing system. Staf behaviour not good. And mechanic so rught and not to work better.. but ther sels stuff are good. And I'm bye a bike on July, 2018 but the bike not registered. So plz sir action immediately... And solv our problems. And insurence amoun huge between original premium amount... Service department behaviour not good. There no stock in parts. There are no longer in use for service... And no servicing customer waiting room.

Vehicle was given on 29/09/2018 for insurance claim and full service. The service center mentioned that the service is completed verbally and provided a bill of 1475/-. For insurance claim, they had said that they will send an estimate which was not send and finally after almost 10 days they gave us a bill of 11000/-, of which I had paid 6000/-.Moreover they had mentioned that they will provide the balance parts in 2-4 days and will complete the balance works.
Till date they are providing me the same excuse that the parts are not available.
They had also damaged the meter cable and now is claiming us to pay the same.
The Insurance agent is on frequent follow up with them to submit the bill, which they are giving excuse.
need your support to complete my vehicle service

Dear Authority, I have complain against Komfort yamaha from Gandhinagar Gujarat Regarding my salary. one and half year ago i was worked with yamaha as a R.S.E. I worked over there unlit 7 to 8 month but they have't gave my salary for last month that was 15000 rs. Why i am complaining now because of i went Singapore for one year. And one more thing that Dealers SE Mr. Tanmay Sir also know about this problem but he cant do anything so that's why i complain directly. so Dear Authority i want my salary so please help me...
This is my contact number [protected]. And my name is Shani Patel.

Got my bike yahama r15 five months before, after second day of purchase, I had a problem with self start, I asked to repair that one in my first service itself, still

that problem was not rectified, and main thing is worst engine performance, it is not able to touch 70 km/hr speed, some unwanted noise are coming out from the engine,

again I asked to service section to fix it, they didnt fix it till now, very worst service, why I need to get a bike of one and half lakh rupees without self

satisfaction. I thought they gave a secondon bike to me, because engine performance of my bike very worse. really worried abt it. worst showroom in pondicherry is

Srinivasa Motors, Address: No. 1, 2 & 3, 100 Feet Road, Near Hotel Janakiram Inn, Sundararaja Nagar, Mudaliarpet, Puducherry, 605004. kindly request you to refix my

bike condition as new one. A good service is needed.

People are working there are not really serious about the customer satisfaction, they only concentrating on the sales side. they are not giving response to me. Very

Worst dealership. If I know this before, sure I would go for Honda CBR. Now people working in srinivasa motors clearly made me understood. my brother too looking for

yahama bike, damn sure I dont suggest to take yahama motor bike especially in srinivasa motors, why he need to suffer the same, very bad ownership.

My bike details

Name: S. Sridaran
No - 107, angalamman Koil street,
sonia gandhi nagar, shanmugapuram, puducherry 605009

Bike no : py05 E 1814
Mobile No : [protected]
Email: [protected]@gmail.com

I am very disappointed with the product quality of my new Yamaha fz25. I have been using it for only about 5 months now.

When the bike jumped over a SMALL pothole on the road, both the front and back wheels got BEND. On enquiring in the showroom, they said that it would cost about rs 7000 to repair the same. The showroom manager also refused to repair it under warranty saying that it was not a manufacturing defect.

However, the very fact that BOTH the wheels got bend under so little pressure and usage itself speaks about the product quality.

I am sorry to say that I am very much dissatisfied with both the product quality and the service of the fz25. I would certainly advice all my friends to not buy this bike.

Good Morning Sir,

I lodge the complaint again and again but not action till date against looting the during service center and service the vehicle.

some parts change to my bike but not functioning the proper. The following problems cerate in bike :

(a) At Right Hand side Disc break parts and fluid change but all oil leakage and break failed during driving bike and face accident that time. Due to leakage of oil and put on body, body paint burned.

(b) In addition, back wheel break pad changed, but not proper break and light show.

(c) during service I am say technician / attended, please clean the carburate, but he not clean.

(d) After service, attended check the bike, some sound in from front. He not done. Till date sound create.

But till date no any query / action taken by yamaha pvt ltd.

Please take necessary action against the complaint.

Regards,

Krishna pal singh
Mob no : [protected]
Email. : [protected]@gmail.com

Vehicle model no is gladiator 125ss, reg no br02y 4352 and chassis no - me135b058e2024400
Job card no 4334 and invoice no is pvpi-[protected].

I lodge the complaint on 28 Aug 2018 against looting the money during service at Yamaha Service Centre Gaya. But till date no any query / action taken by Yamaha Pvt Ltd.

Please take necessary action against the defaulters.

Regards,

Krishna Pal Singh
Mob No : [protected]
Email. : [protected]@gmail.com

Vehicle Model No is GLADIATOR 125SS, Reg No BR02Y 4352 and Chassis No - ME135B058E2024400
Job Card No 4334 and Invoice No is PVPI-[protected] (Copy enclosed).

Dear Sir,

I, Krishna Pal Singh s/o Shri Ram Govind Singh, OTA Mil Stn Gaya (Residence at Magadh Colony, Gaya) is given to service my two wheeler at Pravati Vehicles Pvt Ltd on 25 Aug 2018 at 1300 hrs. My Vehicle Model No is GLADIATOR 125SS, Reg No BR02Y 4352 and Chassis No - ME135B058E2024400.

My vehicle is service by Parvati Vehicles Pvt Ltd finally given to me on 28 Aug 2018 at 1530 hrs and Job Card No 4334 and Invoice No is PVPI-[protected]. I am very badly frustrated due to service time taken by service center. He is take lot of time for service.

That is very bad and taking service time to long.

After service I found my cash memo, I am surprise in Labour charges. Because a extra amount charges in labour charges. All Parts purchases from stores and fitted in my vehicle. Paid service incl washing charges is 250.00, I know is right.

But the following points are observed in my bill and surprised how more and extra amount is charged by me :-
1. I shaw in bill one RH Mirror nut bolt for fitting charges is 20.00
2. Clutch work amounting to Rs 200.00
3. ACC Cable change amounting to Rs 60.00
4. Silencer cap change amounting to Rs 40.00
5. Clutch cable replacement amounting to Rs 40.00
6. Front Brake Pad change amounting to Rs 50.00

Sir, I am asking to their staffs but not given to right reply to me. I am service the vehicle plus purchases of all accessories of vehicle of your stores, then why surcharges to me. I say to him at billing counter for extra amount surcharge to me. But not leasing what is I am saying to him. He say pay the bill, it is right amount of service.

Sir, also I call to customer care for complaint on phone No is [protected]. I am requesting but he is not given reply and not register the complaint.

Sir, I am also enclosed the copy of Invoice copy who paid by me.

You are requested to take necessary action against my complaint.

NOTE : Sir, I am give to ZERO STAR MARKS for service center. Very bad he is looting the money of customers. Please take necessary action against the defaulters.

Regards,

Krishna Pal Singh
Mob No : [protected]
Email. : [protected]@gmail.com
Vehicle Model No is GLADIATOR 125SS, Reg No BR02Y 4352 and Chassis No - ME135B058E2024400

The reason for this complaint is that the Yamaha service centre that operates at wakdewadi in Pune, has no standards in maintaining customer service. It shows the clear negligence of YAMAHA auditing that centre. My Yamaha fzs met with a small accident and hence was sent there to be repaired. The bike was given on the 2nd of June 2018. The bike was with Yamaha till the 13th of August 2018. Without being repaired. Infact yamaha lost the keys to the bike as well. They didn't even contact the insurance company. The bike just sat there for 3 months of doing nothing. After losing my patience with the wait, i had to go and get the bike back unserviced. The bike tail light screws were not put back. The tail light was hanging like a flap. This is the worst experience I have ever had with any company in India

I Dharmender Owner of Yamaha FZ 2009 model. Today I have sent my FZ for Some repair work and also called for appointment at morning time and at the same time I also coinform the Payment option available at dealer. The dealer confirm e the swap option Ii asli available. Now my FZ is ready the dealer Staff is Misbehaving and charging Extra if we are paying through Card.
As telephonic Some one (Account Head) misbehaving and loose talking. After that Dealer is refused to take card payments. As I have already called and co firmed from dealer that swap is also an options for payments.
Kindly solve the issue and guide the Dealer (Mahavir Motors Gutkar Mandi HP)and hoping the se will not happen again

Respected Sir I also wants to meet the Area Manager or who ever looking the dealer from Yamaha End (After Sales). The Yamaha Complaint number and Contact us is not working. So that I am mailing my issue to this ID.
And hoping for soon reply form Computer end.
Thanks
Yamaha Dissatisfied Customer
Dharmender Kumar