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[Resolved] India Yamaha Motor / amrut motors - yamaha - kharghar

Kharghar, India
Contact information:

Vehicle was given on 29/09/2018 for insurance claim and full service. The service center mentioned that the service is completed verbally and provided a bill of 1475/-. For insurance claim, they had said that they will send an estimate which was not send and finally after almost 10 days they gave us a bill of 11000/-, of which I had paid 6000/-.Moreover they had mentioned that they will provide the balance parts in 2-4 days and will complete the balance works.
Till date they are providing me the same excuse that the parts are not available.
They had also damaged the meter cable and now is claiming us to pay the same.
The Insurance agent is on frequent follow up with them to submit the bill, which they are giving excuse.
need your support to complete my vehicle service

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • India Yamaha Motor Customer Care's Response, Oct 24, 2018

    Dear Srijith S Menon,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha

Sr
Oct 18, 2018

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