IKEA / they have no customer service
Ikea is the most ridiculous company I have ever had the misfortune of dealing with. Their policy is simply not to compensate consumers regardless of their mistreatment. After many trips to pick up defective merchandise and waiting in line-ups for hours to pick up merchandise, I was insulted when the manager offered me a 10$gift card...can you imagine how insulting that is! I was even phoned to come and pick up merchandise only to arrive and find that there was nothing there for me. I have since spent hours on their phone lines trying to seek some kind of justice!
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