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IKEA / misleading delivery dates and lousy service

1 United States

Went to buy a sofa and bed at Ikea in New Haven CT and could not even get any sales help. Foolish me I went home and ordered it off the web and was given a delivery date.

When the delivery company called to schedule the delivery I was told they don't even deliver on the date given on the web site. When I asked why they said "deal with it" or cancel.

I am still trying to get Ikea on the phone as it's a separate company but no luck there either. Guess they don't like keeping customers happy or care about sales.

Rs

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