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IHOP - Cincinnati, Ohio / we will never eat there again!

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Ihop #5521 9540 Colerain, Cincinnati,Ohio. My husband and myself choose ihop for a meal July 29,07 at about 3:00. We placed our order of their special, buttermilk chicken, mashed potatoes, slaw and cinn. rolls. We waited 30-4O- min. for meal. We got everything but the rolls, the waiter#181 Adam W told us it would be a few min. 3 times. We ate all our meal still no rolls. We give up and went to pay, he was very rude when we ask for discount on our bill being we did not get all we were paying for. Adams response was the rolls were free and we only got the other food on the menu. We will never eat there again and will tell other about our experience. Earl and Jauhnell Sawyer.


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N  18th of May, 2009 by 
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A friend and I had a similar problem at that IHOP, we drove all the way from Columbus and when we walked in there was no-one to seat us, we waited and were just leaving when a gentleman came out from the back and apologised and seated us and had someone bring coffee, then we waited again and finally another manager came over and asked if we had been served we told him "no" so he took our order, then we waited again and finally out came our food with another apology, the food was good then we waited for our check, finally we got up walked to the register and told the young man who was ringing up someone else's order that we were a little upset at their inefficency, the Manager came out (he was the one who had been our waiter?) and we got another apology because he was covering for the waiter who was on a break and forgot to tell him to get our check, everyone was very pleasant but after driving all that way we were a little put out, however the Manager did not charge us for our meal and was so pleasant that we didn't get annoyed but we will obviously not go there again as the last comment proved that they are not capable of running an establishment plus we found that there is one in Chillicothe which is much nearer home. Jacqui Leary
A  14th of May, 2010 by 
Agree Disagree 0 Votes
i dislike IHOP and their policies that have nothing to do with their food, they tried to shut down my business because i was giving them free advertising selling shirts that had the IHOP logo on them. my business did in fact have to close. i curse IHOP
N  6th of Jul, 2011 by 
Agree Disagree 0 Votes
the rolls were free.

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IHOP Restaurants Logo IHOP Restaurants
Customer Service
450 North Brand Boulevard
United States - 91203
+1 866 444 5144
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