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Hyundai Santro / no action taken on my written complaint lodged with you on

1 India

I find it rather disturbing to write to you again about the irresponsible attitude you exhibit towards your customers. Earlier I had written to you about the unsatisfactory service at your showroom (vide my letter dated 12/11/2007) I have received an auto generated reply from you that you have received my letter and also a call from your Delhi Office. I have also received a casual enquiry call from your local service centre in this regard but after that I believe the progress on this issue has been stalled from your side deliberately. I am entitled to demand a reply from you as to what action you have taken on my complaint.

Kindly revert back to me at the earliest in this regard or I shall be constrained to take the matter to the relevant consumer forums.

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