Hyundai Car - I10 / unprofessinal attitude and harassment to customer
No response from Hyundai India, Now they want to refund booking amount instead of Car.
I have couriered following letter to The GM – Sales and Marketing, 30, Mohan Co – op Ind. Area, Sarita Vihar, Matura Road, New Delhi – 44.
Regret to inform you till date I have no update either from Customer care/ Suhrit Hyundai/Head off Hyundai.
Please resolve the issue asap.
Dated – April 22, 2008
Subject – Complain against Suhrit Hyundai/ Need Delivery of vehicle immediately.
I have registered my complain Ref No – 1-[protected], send a mail to email@example.com but no response from their end.
I had verbal conversation with Mrs. Pushpa Negi (General Manager, Suhrit Hyundai) [protected], but she failed to resolve the issue and talked very rudely.
I have booked I-10 Magna (M), Champagne Gold, 25 days back with a promise that I will get the delivery within a week.
1) I have paid INR 10, 000 as booking amount that credited to SUHRIT services p ltd. S-6, Building No 18-19, Gulmohar Community Centre, Yusuf Sarai, New Delhi - 16.
2) I have selected this vehicle from Auto Expo Delhi and exchange my Maaruti with Hyundai, I incurred a lose of Rs 10, 000 exchange bonus because didn’t have the delivery on time, I have sold my old car and facing the hardship.
3) My daily routine has been hampered, my job require extensive traveling and every day I have to pay Rs 1200 to rent a car, total expense Rs 25, 000 approx.
It is quite surprising that the people are getting this car same day and it has been not delivered to me till date, its almost one month, approved loan A/c no [protected].
4) I have booked the car and expecting the Delivery in the holy days on Navratara that has been passes now.
I never expected such painful service from Hyundai, I was in touch with you representative Rahul -Contact No - [protected].
Please compensate the loss and deliver the car immediately.
Md. Manzar Sohail Nazami
Contact No - [protected]
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