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HotwireI will never use this site again!!

I booked a hotel stay in Chicago through HotWire and paid the full price. When I arrived at the hotel I was told that there was no booking under my name. I was left on the street with all my luggage and had no place to go.See the Top 10 Worst Complaints in San Francisco, CA Why did that happen? Well, for some reason HotWire cancelled my booking and never bothered to tell me. I tried to reach them and resolve this matter but they did not reply. I got my money back but that doesn't change anything. Because of them I had a hard time!! I will never use this site again!! I would really appreciate if they at least apologize.

Ti
Jan 26, 2017

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