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Hotels.comMy card was charged twice and for more than the amount of my confirmation amount times two. Almost a thousand dollars from my account

1
M Mar 08, 2017

My card was charged twice this morning there is almost a thousand dollars gone from my account. Hotels.com took out 448.42 TWICE when the amount we were to be charged was supposed to be 444.57 ONLY ONCE. My husband works off and spends weeks at a time in hotels so we book by the week. I called about this last night and a representative tell me I will get an email telling me I would get an email with steps to dispute the transactions twice and after a day it would be refunded ???????????????? I would like my money refunded and never do business with Hotels.com again

Hotels.com reservation confirmation [protected] - Super 8 Mansfield LA - Mansfield

Super 8 Mansfield LA
1313 Mcarthur Dr
Mansfield
71052
LA
US
+[protected]

Hotels.com confirmation number [protected]

Check-in Tuesday, March 7, 2017

Check-out Tuesday, March 14, 2017

Your stay 7 nights, 1 room

Cancellation policy See cancellation policy below

Total amount to pay at hotel in their local currency $444.57

Hotels.com
Hotels.com

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