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HomeShop18 / late delivery

1 India
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I ordered hcl med-75 gaming console from homeshop18 on 05 oct 2010 and was told that none out of 2 colors (blue and white) shown on tv was available, instead only black color was available. Though I wanted the blue, I immediately placed the order for the black color. On tv as well as on internet this product is shown as an express delivery product to be delivered within 48 hours. After waiting for more than 6 days I gave a call to homeshop18 and was told that no details is available. My order arrived the next day evening that was close to 8 days and 4 times the time promised.
When I opened the box it was not the black color but white color which I least wanted.
Again I called and told all what has happened but they took all complaints (delivery-time, game color) very casually saying it all happens and they would take care of all the shortcomings from the next time onwards.
Incidentally it was my third not so pleasant experience with homehop18.

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