My $2000.00 television is literally falling apart. I purchased the extended warranty to cover any problems. The manager in the Reynoldsburg store told me she was not going to do anything for me. This store ripped me off for $2300.00. The product is decapitated and the warranty clearly states the store would fix or replace. I am so frustrated. I guess I have to go through the hassle of small claims court. I have tried to call customer service but no one can give me any answers. I knew I should have went through Best Buy. They have better prices anyway.