Hertz / car rental tyler texas

Tyler, TX, United States

I reserved a truck for 11/10/2018 to be picked up at 930 am. When I arrived at 935 they didn't have one. So I was informed to come back between 1045 and 1100 in which I did. Upon my return I still didn't get a vehicle until 1140 the vehicle I was given smelled like cigarette smoke and it looked like someone personal vehicle. I have rented from your company a lot and this is the worst service I have ever had. I reserved a truck for 930 and I didn't get it until 1140.

Nov 11, 2018

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