HDFC Bank
Reviews and Complaints

To the incharge Credit card divison. HDFC BANK.SIR this is reference to the credit card no [protected] of B.R.SREENATH. I have received statment on 17th august showing balance of rs 1368.52.But unfortunately I donot made any transaction recently.Two months back I spoke to the banaglore customer care telephone number they told me to pay the entire balance around rs600 which i made through cq .After that I have not made any trancation. But for just rs 168 they are telling me to pay 1368.52.is not justice? I donot want to pay any latefee Please reverse.Or cancell my credit card. Please replay to me via email brsrinath.br@gmail.com or brsri_nath@yahoo.co.in or telephone [protected].

Dear Sir

I had ICICI credit card balance payment to pay and i am paying regularly upto my limit without fail and I was very happy about that.

Then, one day, a lady from your bank started making a call around 15 or 16 times and i refused, but, finally, at 17th time, I agreed regarding BT, COC, Smart pay.

For all these about said three things I am wrongly intimated all the rules and regulatings and payment structures regarding theses three..

I was cheated by HDFC bank through that stupid girl.

I know that girl and her phone number. She cheated from HDFC Nungambakkam office.

I cm cheated through 2 things..

What she said is, for sll these three, I will get one bill, in this if i paid Rs.1000/- means, this will be taken as

First, for COC EMI, then Smart pay payment and remaining amount to BT.

Also, she never said that,for everymonth for COC there is an interest..

For this, I asked her, how shall i get bill, for this, what she told know, you will get single bill with all these three as for eg., I saravana stores if we buy 10 intems means, finally we will get single bill with all 10 intems. ..

One, regarding BT, What she said was, for first three months, there is no interest and from fourth month this remaining BT will be converted to EMI.

Second one is, regarding Smart pay, As per her words, here, if I pay Rs.1000/- means, first take COC emi and entire remaining amount to BT, and donot take for Smart pay payment, and after completion of BT only, this come for consideration and upto that time, what amount paid by HDFC towards smart pay payment is accumulated and then, I have to pay that amount with interest.

CONCLUSION:
-----------

As I was cheated by HDFC..

As I was wrongly informed all the details...

right now my position is., I am not that much rich to pay the amount which accumulated and finally to pay for smart pay and all...that is for cheated 2 things..

I will what amount i can monthly without fail on or before due date..this is my words..

I dont want to cheat HFC as you cheated me...

What I want is...youmust must act upon the words from that girl's words..

else.

If you refuse, and if you say that girl's words are wrong and we cannot like that means..

No problem.,

I never pay even a single paisa...OK.,

I will face what ever may be the consequences and also at the same time HDFC must face the consequences from me.

We will both face, I DOESN'T MINE.

ONE MORETHING, I APPLIED FOR SMART PAY, IMMEDIATELY, URGENTLY CANCEL THAT ONE., IT SHOULD NOT HAPPEN FOR THE DATE IMMEDIATELY AFTER I APPLIED DATE..MIND IT !

OK.,

Dear My Credit Card No.[protected] received on 19th Aug'2014, and I have used this card on 21st Oct'2014 Dhanteras day at Jewelers shop, to my surprise the card did not work and I have to face a very situation at the shop. I have requested the manager to keep the jewelry, and called customer care, they said the Dinners Club International credit card will work on selected outlets.
I have told your executive clearly that I need a card with EMI facility when he came to our college for the card.
Hence I request you to cancel my existing card and send a new card with VISA or Master Card which are easy to access and the transactions converted into EMI's., at the earliest.

HDFC is doing fraud in credit cards.

sir,
I too went through the same problem.my details of address proof has been now taken for the 3rd time.When i call to ask for the credit card they say there is no application also.the last time i asked for the credit card was when i got an sms saying sms CARD to a particular no. i did that and the person also came to take the photo copy but in vain.HDFC bank is very slow with dealings.I went to the parel branch where i have a savings a/c and asked them to help i got an answer that we dont deal with credit cards .its a pity they also dont know.well in short you wait like a fool.i have waited for 7 months /and the latest documents were taken last month .so my waiting begins .

sandhya chakraborty

From
Shamnad Fazil
Managing Partner
R .N.Technologise, Mnacaud.p.o, Trivandrum-9, Kerala India
Email:fazilshamnad@yahoo.com, shamnadfazil@bsnl.in
Tel: office [protected], [protected]
Mobile: [protected], [protected]
To
The Managing Directors
Mr. Jagdish Capoor, Mr. Aditya Puri, Mr. Keki M. Mistry, Mr. Vineet Jain, Mrs. Renu Karnad, Mr. Arvind Pande, Mr. Ashim Samanta, Mr. C M Vasudev, Mr. Gautam Divan, Dr. Pandit Palande, Mr. Paresh Sukthankar, Mr. Harish Engineer.
HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai, India - 400 013
Sir,
Myself shamnadfazil, account holder of hdfc bank Techno park branch Kazhakuttom, Trivandrum and my A/C. No. is [protected] and I have applied for a credit card (gold) at your bank
My first application verification was done and after that one of your banking officers says that the applications lost. After one month I have applied again for credit cards as per the banks instructions. Again all verifications and enquiries were finished and I have received a final call from the department saying that, this is the final call and the card will be get approved. After 3 days I called to customer care. For the status but the banking officer said that my application is rejected, but the banking officer can’t explain the reasons.
I have applied for a car loan and I have canceled my lone application because of this reason.
I am not interested to be an hdfc bank customer and I will close my account after I received the confirmation mail from the manager or from the head office.

Regards
Shamnad Fazil

Hi All,
I agree with all of you.

I am relating my case. I had a HDFC bank CC from March 2005 and I had always made regular payments on my card. However this July I had a major health issue and also had a divorce. I have been unable to pay them since August 2007. I wrote to them in October telling them that I can pay of the outstanding in one year if they stop charging interest and convert it into a loan. I copied RBI also on it but they said that would not happen.

Last week they put on hold Rs 12000 that I had in my savings account on hold. When I called them up they said they have done it. I approached RBI and police to get some relief but it seems that they pay them bribes as I got no help from them.

Now what do customers like us do. Do we have a way out? Is the government listening.

dear sir,

this refers to my credit card problem.

i have requested last year i do not want any credit card and the card which i received had been cancelled. again today i have received a letter from Pralay Mondal (Head credit card) informing "
a chance to increase your credit limit and upgrade your credit card to Gold-Card-Reply to us NOW".

Sir, i once again requet you that i dont need any credit card now.
i am salary account SB a/c holdder with your Palarivattom Branch, Cochin. you are requested to kindly in case you have issued any credit card to me with immediate effect and confirm.

trust you will extend your co-operation in this regard,

haridasan. p.

Me too faced the same problem. I stopped using CC after i clear all my dues,but didn't block it becoz i wanted to use that in future for online bookings.
After that we swifted the place... After 5/6 months i started getting calls from HDFC representatives. That i have to pay 15k.

but i didn't purchase anything. I refused to pay that amount... and started avoiding their calls... then many times they forced me to pay that amount... when i told that somebody has misused my card... i dint spend that amount... then they told we are closing this case... Again after 2 months i got a call from them, asking me to pay 6k... but i didn't pay and didn't receive their call. Again after 3/4 months they started calling to my home,giving threatenings to my parents... will send arrest warrants to my parents and to me... like that they started abusing us... Can u someone please suggest me what i need to do now...

I have also got suffered of these people. Representatives of hdfc payment collections is very rude. They force me to make the payments using dadagiri type language. They talk to their boss from my home very loudly. I have been regularly paying whatever they charge without any inquiry, because i do not have time to check, because of my work.

I am unable to recollect my CUST ID.My Account No : [protected] . can provide my cust id on my mail

Hi,

This is Madhav, i am Salary A/C Holder for HDFC from 1.8 Yrs Onwards. 29th I Applied for Personal Loan on for 1 Lack. As per the Bank Executive Mohan (Ph: [protected]) and manager Raghu ([protected]) Conversation purpose i applied for 1Lack with Rs 500Processing fee and 15.5% Interest. And they told I am going to get Confirmation mail from Mumbai. But I didn't get any confirmation Call from Mumbai and 99000 amount is Credited fro my Account on 30th.

So Finally they Charged 1% Processing Fee(1000.00) and Still i don't know How much % They are Going Charge. I am strongly be leaving I am going to get that 500.00 Credit and Ensure 15.5% Interest.

Regards
Madhava rao.k
[protected]

Wish to place on record my total dissatisfaction towards HDFC housing loan.

To begin with in the month of February I had made an inquiry on your phone banking number about home loan and asked for an executive to visit my residence to collect my required documents. Unfortunately for one month there was nobody who turned up. In the meantime I decided on my property and then once again on 16th March called the home banking number and requested for a person to come to my house. I was told that an executive would be coming on 17th March. I decide to stay at home for the entire day. But to my disappointment there was nobody who turned up. On 18th March (Sunday) and 19th March (Gudi Padwa) I felt it was unethical to call and bother the executives. On 20th March I once again call and speak to a telephone executive by the name of Survarna who assures me that the person will come by 1 pm. She did give me the person’s name and contact number (Prashant – [protected]) At 2 pm I call Prashant on his cell and ask what has happened why has he not come. He answers back that he had not got any instructions about the same. My patience had reached its limit I once again called the department and was put on to Mr. Pritak Shah, who instead of listing to my query was telling one of his colleagues that “there is a irritating person on the other line” to which his colleagues replies to disconnect the phone, which he very promptly does. My tolerance level was at its core, I once again call and speak to a Senior Executive Ms. Anita, who was very courteous and after her assures I rest assured that the matter would be taken ahead. Mr. Pritak arrives at around 5 pm to my residence to collect the documents. After a small apology he collects my documents and let me know that HDFC will give me call in 4 days time to update me on the status. Today it is the 9th day but no reply.

The reason why I had chosen HDFC for my loan was because I had heard that they are very prompt and quick with hassle free attitude, which I was looking forward. But unfortunately my experience was that not only are your staff slow, inefficient and rude but also lack common sense that on a telephonic conversation if you keep a person on hold the phone does pick up the entire conversation that you and your colleague will have. After two days that I had called HDFC I had called a nationalized bank and to my surprise they seem faster, more polite and must more discipline in their approach. We Indian think that multinationals works fast and so go with them, but my experience is just the opposite.

On 29th March 2007 I was driven to pen down my complaint regarding your organization and its employees and till date the complaints do follow. Further to my below mentioned mail, Mr. Menon did call and apologized for the inconvenience but in spite of which blunders were created at every stage.

The evening of the call of Mr. Menon I received a call from Mr. Pratik who told me that I should have not gone to the Senior Management for petty issue. (Once again I was shocked to see the check of the person). I received a call from HDFC saying that my loan is sanctioned and I will receive the letter, I received the letter only yesterday (9th April) 13 days after my loan was sanctioned.

Further to which I receive a mail from Mr. Nitin who introduces himself as the Branch Manager of Parel division and ask me to call him on 10th April (today) in the morning when I give him a call he just barges about the details of my flat, not understanding what I am trying to say. He just keeps insisting that I should mention where I purchased the flat and what am I doing about the same. I tried to tell him that my house is still to be registered and once done I will personally come and submit the papers and the time given is 3 months, but with little consideration.

Best publicity that a company can look at is “good will” through word of mouth, through my experience I feel sad that I have a very negative attitude with your institute and will take this experience to every body whom I come in contact with. You’ll being the top management I felt that you’ll should know about it and take keen steps to rectify the same, as I believe that there are many customers with similar experience as mine.

I am a HDFC customer. My customer ID is 8812399. On 3rd of March I visited the HDFC bank (AHURA center, MIDC Andheri East Branch).

I asked for a FD of 2.5 lakh. I submitted the document personally. HDFC coordinator told me you would get receipt for this with in 7 days at ur home.

After 10 or 15 days i got a call from HDFC bank that, they lost form so please come to bank again filled up the form.

I again went personally to bank and submitted the form. This time they ensure me with in two days u will get receipt and updated in your net banking account.

After days i didn't get response from bank then i raised complaint via phone banking. I didn't get response. I visit to the bank personally. Again they ensure me y will get it in one day.

Now this process is continue from last 10 days. I raised many complaint via phone banking. Many times i visited bank personally. No response

Last two complaint number was [protected] and [protected].

I took an auto loan from HDFC [[protected]] . After disbursement hdfc executive again came to me and said that there is a fine in the name of vehicle and he asked five thousand rupees from me. I gave him 5000 rupees ck [388755 hdfc bank].I gave the check in the name of HDFC bank . It got deducted from my account after that i came to know that the actual fine was only 900 and for that he collected 5000 ck from me . I am having complaint against these please enquire about these.
RTO receipt is attached with this complaint

Sudheesh
sudhi6krishna@gmail.com

I have changed my car Tata Indigo CS with another Tata Indigo CSe ( New)on, on 25/7/2010, the earlier car was financed by you and now again i got it financed by you, under the agreement no.[protected] and the 1st instalment wass taken by the supplier but it is strange that my Bank(IndusInd) has debitet my accouint with two ecs checks bounced for my earlier car which i have sold to the supplier, each time the bank has debited me rs.275.75 that is total of Rs.551.50 P and i m affraid it may not continue like that.You have already sent me the clearance certificate etc but the banki is still charging.Please reply me immidiately.Please note my new house no.

Thanks,
Ravinder S sSokhey,
3911, Sector 32A, Chd.Road,
Ludhiana, 141010

Dear sir,
i am gopal chichani i recently got a bad experience while dealing for a car loan with HDFC bank. i will closed my car loan a/c no. [protected] on 03/12/09 but NO OBJECTION CERTIFICATE (NOC) should not reach at this time and i will go to your ujjain branch for asking about the NOC and they will not gave me a proper answer so kindly gave me proper answer about that

Regards
Gopal chichani
[protected]
[protected]
[protected]
Address - 3 Amar singh marg freeganj ujjain (M.P.) 456010

Dear sir,
i am vikas baliyan, working with Glaxosmith kline consumer health care ltd, i have an HDFC Bank Corporate Salary Account from last 1.5 year and my salary is 15900 per month, and i submitted all the doc. related with loan i.e.Passport copy, PAN Card, Latest salary slip with form 16.
but sonipat branch lotd me that you are illagibale for loan.
pls. help me out, i do not have any other bank account from where got loan.

Regards
Vikas baliyan
[protected]

i recently got a bad experience while dealing for a car loan with HDFC bank.HDFC bank is providing loan @ same interest as with SBI bank, but the installments on calculation showing a difference of Rs.10, 000, above of all the agent (authorised by HDFC bank) deal like a mafia DON to the customer when i asked about the difference they are charging to me.when i decided not to take loan from HDFC bank because of no communication as well because of misbehaviour the agent came to the car showroom to stop my delivery of the car like a MAFIA.

so in this competitive world HDFC bank hiring such kind of people.

HI MY NAME IS ABHIJEET SINGH, I TOOK A USED CAR LOAN FROM YOUR BANK ON AUGIST, 2007. OF 151, 500.
AND TILL YET I HAVE NOT RECEIVED ANY DOCUMENTOR PAPER REGARDING MY LOAN .2ND DATE OF EVERY MONTH MY ICICI A/C IS DEBITED WITH AN AMOUNT OF RS.4490. NOW I WANTED TO PAYOFF MY BALANCE IN LUMPSUM. BUT I9DONT HAVE ANY LOAN A/C NO THROUGH WHICH I CAN KNOW MY LOAN PRICIPLE AMOUNT TO BE PAID..WHENEVER I CALL TO THE CUSTOMER CARE THEY CANT TRACK MY RECORD..NOW JUST I WANTED TO KNOW HOW CAN I KNOW MY LOAN AMT DUE TO PAY.
MY CONTACT NO:[protected]
ADD:B/310-C, NEW ASHOK NAGAR, DELHI-110096.

dear sir,
i have cash on call loan rs.150000.00, getting installments every month 5705.34, but in between that installment is going up to 7585/-, why it is comming like that .
in that loan period i am not used my card for any purchase,
i want clarity from you.
y.sudhakar,
ref no.051423001l0026248,
my card no.[protected]

I have applied for loan. your bank are saying that loan i will get within a week. but from last 15 days still, I am not getting any responce from your bank. you have collected all the required documments from me 15 days befor. I have received a massage on my mobile that my loan application has been accepted. but still i am not getting loan till now. Please do neccessary action regarding this matter.

Dear all,
Take my sincere advise. Do not open account with HDFC, you may consider closing the bank account instead. I hold an account with them at the Dwarka branch in New Delhi. believe me for the past 3-4 months I have tried in vain to get my address changed with the bank. I have posted two requests with all documentry proofs, followed it up with the grievence cell and the bank manager Mr Pathak on e mails and telephones, sent further documentry proofs on assurance that the job is already over. only to be told by the bank SORRY...START ALL OVER AGAIN.I still remember how the agent from the bank pleaded and begged to convince me open an account with HDFC.I am yet to come across a more insensitive organisation.
Ms Madhulika Raman

For last 5 weeks I am getting calls to pay credit card dues of amounts ranging from 3000 to 40, 000 Rupees. I have repeated requested transaction details in email or on phone or in person through HDFC executive but these requests were not fulfilled. My email ID was taken but no statement was sent. It seems I am being targeted for harrasement. Today I got call from a lady called Khushi from +[protected] around 12:58 pm who claimed an outstanding amount of 40, 000. She said her Head from Bangalore will join a conference call. Later another lady called saying sorry it was not 40, 000 but 4, 000. I again expect HDFC to not harras by multiple calls, provide facts and then claim amounts. The rudeness of this entire pattern of behaviour has shocked me and I intend to lodge complaints with RBI, Police or any other authority that will take swift and stringent action against HDFC bank.
Thanks
Ujwal Tickoo

i did not get my credit card yet so plz inform me where it is when should delivered to me at my off add me 3 dr g.c narang marg near university metro sta

This is Bharathimohan, Ac no: [protected]. Branch:Kodambakkam in chennai.This is salary account.

I DID GOT DEDIT CARD, I WANT DEDIT CARD

i working as markering executive in HDFC Bank in Kodambakkam in chennai.i got cheaque book today26.09.2008, but i did got debit card, so i want debit card, mailing address: 2/118 North Street, Athivetti(post)Pattukkottai(TK)Thanjavur(Dist)

Dear Sir /Madam,

On 22 July 2008, your field executive came to my office & requested for opening A/c.. I agreed to it & given my my cheque & other details, & informed him that i need Ghatkopar Branch & then too your executive Mr. Ganesh Pawar - Cell No. [protected] had opend my A/c at Carwfard Market...
Today my A/c is open, but still date i havent received a welcome kit... customere care says that my address is incomplete, but then too on same address i received customer Id no, & my debit card PIN No. without debit card...

Then i Opened A/c with Bank of Borad, with in 7 working days i received my all details & now i am happily banking with BANK OF BOARD..

Its was harrsment for me to open A/c with HDFC... Since 2months i following up, but till today no response..

Regards,
Charulata Chauhan
A/c no: [protected]
Cell: [protected]..

dear sir/mdm
on date of 30th june i draw 15000 rs from hdfc bank ATM at centrel market panjabi bagh delhi but i have got no amount but amount detected from my account. then i place a complained in customer care & my complained no is [protected] but there is no response from hdfc bank till now . ifor yors kind information i m ur custmer from six yearso kindly give attention towords me, thanks
Regards
dinesh kumar sharma
A/C No [protected]
Ph no [protected]

HDFC Bank is the worst bank in this world. They ask for so many documentation before loan approval. And they deduct money from your savings account without your approval for your credit card dues and do not even reverse it.

Sir my hdfc salary a/c no is [protected] with ATM now i am retired from army service. my salary is stoped now my a/c is closed by bank my balance is not recd my a/c no is ponda (goa) branch please remaining balance send with my address

my home address :-

Gavali Prabhuling Dhondappa
Santh gajanan mharaj Socity, Near Shiv Chatrpati High school, Kondwa Bk pune - 48

i am working in HDFC bank, i know some time mistakes is done but the reason is not proper information given by the customer. If you have any complain regarding personal loan you can contact me personally i will try to solve it out. Email -zaidkhan9098@gmail.com. Personal no-[protected]

my name is Jayachadra Shetty i have taken personnal loan from HDFC bank, i dont have my personnal loan a/c No . i would like to know my personal loan A/c no & my balance amount to pay ...if i pay at one time balance amount then what would be the amount...
please reply on my mail jay.cdc@gmail.com

My loan ref no-6272833

I applied for the personal loan with HDFC bank. At the time of application i was assured that loan will be sanctioned within 7 days and fund will be transfered to your account. After 10 days they send sms that congratulations ur personal loan application accepted after few days thier exucutive told me that my application is rejected that because iam staying at my work place

I am an HDFCSL employee. my PL A/c no :[protected]. incase of out standing payment you are hold my a/c and take the payment last two month now as on date premium and int everything is clear but you are not relace my bank a/c i need the reply

Delayed for personal loan for us.

Very disgusting on part of hdfc bank that even despite cancellation of my personal loan account no. [protected] and return of loan cheque of rs.2.7 lacs to hdfc bank vide email below, ecs (rs. 9,663/-) for june'07 has been debited today which only shows how hdfc bank is committed towards it's customers.

I was still waiting for refund of my processing fees of rs. 6000/- which was wrongly debited on false premises by hdfc bank after releasing loan amounts in excess of what was applied & high processing fees without any paper work whatsoever as per email below and now ecs has also been debited

Bank is therefore strongly advised to return amounts of rs. 6000/- + rs. 9663 /- in cash which were debited and return 8 no. Cheques again falsely taken by hdfc bank immediately within two days or else i would be forced to move consumer court out of shear case of mental harassment and agony and pain hdfc ban has put me through and continuing to do so

Regards
Vivek Dubey

The worst bank i ever seen is HDFC. They treat you like S**T after taking the loan. Any document incorrect or mistake, they threaten you sa if u did a crime.

Pls don't use this bank any loan or any bankings.

Dear Sir,

I have submitted my documents last 8 days back to Mr.Ram in Bangalore. But till now I have not received any verification call. I kindly request you to do the needful immediately.

Regards
Mobeen Basha.

TO BANKING OBUDSMAN C/O RESERVE BANK OF INDIA, CHENNEAI KINDLY TAKE IMMEDIATE ACTION AGAINST HDFC BANK CREDIT CARD DIVISION AND CANCELL THE LICENSES OF THEIR COLLECTION AGENTS I ALSO ONE OF THE PERSON AFFECTED BY HDFC BANK NOW I BECOME A HEART PATIENT, IF I DIE HDFC BANK IS RESPONSIBLE. THEY ARE USING FIFTHY WORDS AGAINST THE BANKING OMUDSMEN ALSO.

my husband was working in Delhi when hdfc issue him free credit card, for official work then my husband left for dubai for 2 yrs.Before going my husband called several time to hdfc main branch for submitting his free issued credit card, but no one officially came to take the card so my husband broke it and threw in dustbin before living.when we camr back after 2 yrs we started reciving calls from hdfc for paying them interest of credit card which was not even onces used and they told u did shopping with the card of 50, 000rs at Bangkok. My husband went to main branch and showed his passport to main manager that he never ever been to Bangkok so they told no it was by mistake shopping was done at Dubai my husband understood immediately that they were cheating so he said i had not used it and its ur bank mistake to issue people free card and harsh them. After 5 day legal dept. call us that we r issuing warrant of ur name if u dont want to go in jali pay us 1, 50, 000rs immediately my husband said ok u take out warrant and i will see u in court, then no one turn up. This bank has largest cheating case pending on them from different dept. they cheat in house loan this bank issue loan on 1 flat to 3 different people. more than 27, 580 case of credit card govt of india should ban this bank.Please dont ur accounts or deal with hdfc.

These guys are ###s!...Why would a police official or an advocate call from a cell phone? send a summon and let the account holder visit the court...

This is funny!

The purview / guidelines set by the Reserve Bank of India

(and being followed to the 'T' by HDFC bank)

Thanks for informing the real professional method chosen by HDFC Bank to grow in the market.

I, myself and my entire family were also victimised by HDFC Bank.
I want to share my bitter experiences and trouble caused by HDFC Bank in a Professional way following the rule set by RBI.

The Professional way for the Collection Method by HDFC BANK :

The usual course of business to remind of payment obligation, follow-up calls and the professional method by HDFC,
the concerned Bank's representative initiates intimidating phone-calls to the victim's family in his absence by making unprofessional way of a routine payment follow-up call.

The concerned Bank pretend themselves some time senior police officer or some time a senior lawyer from Patiala Court .

The concerned Bank unleashes repeated threatening to the victim's wife as well as the entire family that they were coming to seal off the home (of the victim) in any moment of time.
They repeatedly scare the victim's family by saying that “ Right now, we are at Jamia Police Station so get the entire belonging out of home
within an hour and we are coming with a police to seal off the house”.

The concerned Bank calls the victim's home from the phone numbers (mentioned below).

HDFC Bank rushes to the victim's account (Saving Account : [protected]) and withdraws the entire Savings (Fund TRF-DM-[protected])on 23/11/1004 without serving any prior notice to the victim.

The boastful calls made by HDFC's Rep over the phone with threatening
like "" I am in Jamia Nagar police Station with the court order for House-to be sealed. So get out of house immediately with your belongings or deposit

the outstanding within 2 hours...

Those calls came from G I Dogra(claiming to be a senior Advocate, Phone NO: [protected] ) threatening to seal the home.

Similar calls made claiming to be from Tees Hazari Court (Phone NO :[protected], [protected]).

Again, a call was received claiming to be from Gurhgaon Police Station (Phone No: [protected]).

What a mockery! One of the call came from Sangeeta PS claiming herself to be a Senior Judge(Phone NO: [protected], [protected], [protected], [protected] ).

So I hope that when these guidelines adopted by HDFC BANK in this victim's case that is me, are referred to the RBI, these professional ways and professional methods will help RBI strengthen the Economy of the Banks concerned in a very HUMANE and HEALTHY way!

Please understand ! that I have fully and vey well understood the guidelines set by RBI...and applied and followed by HDFC BANK?

So this is the professinal attitude of HDFC Bank.

sir ia have a 6 months exp in DTS so plz tell me how can i join this ban plz guide me

thanking you

your obediently
harshsharma

I am a user of HDFC credit card for at least 05 years and I have followed the rules of the bank. Last month I did the payment by cheque but as per ICICI bank message payment could not be done due to drawer's signature. Today I got a call of Mr. Amit from HDFC bank collection center (Phone No. 011-[protected]). He behaved with me very badly and right now I am feeling ashamed that I am having the credit card of HDFC Bank. Although manager form collection center apologized for his behavior but I would like to mention that it will not make difference to your bank I will definitely close this at the earliest and I will also try to take this matter in the media. Further I would like to mention that If anything wrong happens to me or to my family, HDFC Bank and Mr. Amit will be responsible for that.

i setteled my card for the total payment of 25200 as full payment done.

STILL BANK PEOPLE CALLING ME AND ASKING FOR PAYMANT IT IS REALLY HARRASMENT TO ME

I have similar experiences with HDFC Credit Card. They solicited me and persuaded me to accept their credit card in July 2005. They sent me an introductory promotional offer of 5 % cash back on all purchases for one month. Their letter did NOT mention any upper limit on the cash back. I made purchases of Rs. 21,000/- in the first month. I paid the bill in full. Two months later they gave me a cash back of only Rs. 125/-. They say that there was an upper cap which they had not mentioned earlier.

Can any one advise on how to contact the ombudsman or the procedure for going to consumer redressal forum.

I am facing the similar issue. HDFC rarely sends the statement to me. Even without that based upon my purchases, i was paying the minimum amount due every month till which i stopped when it became clear that the amount is stagnant and increasing. I called HDFC several times with the assurance that it will be taken care of. The card expired in Dec-06 and I refused to accept the new card send by HDFC after which they send the card to an address in Delhi where I was staying earlier. This shows the deceit nature of the HDFC. They somehow wanted the new card to be taken so that the account can continue. I started getting calls from collection agents. I wanted to do a settlement. They told me the amount would be 26 k without any explanation on how did they come to 26 K as settlement. My bills shows a total sum of 20 k only. No explanation form HDFC. The third party agents started calling and using abusive languages. I filed an FIR in Bangalore and contacted the RBI appointed ombudsman. The investigation is still underway. I used to get call from 080-[protected].

I request all the people to come together so that we can have an effective forum against this.

Dear Friend,

Thanks for your posting. I have very big issues with Credit Card SBI. I am about to move to Consumer Court.

Keep updating!

Dear sir,

I have received a balance transfer cheque from your side to my ICICI Bank Credit Card with number: [protected] for Rs.10, 000/- received this July ’2007. The amount is not credited to my account and I’ve also lost the cheque advice sent by you with the cheque. Now I enquired the collection staff representing ICICI Bank and they have told that the amount is wrongly credited by HDFC Bank because the account number entered in the cheque is not yours and for clarification they are asking the proof of the balance transfer. Kindly do the needful at the earliest.

Regards,

tony gs
trichy
[protected].

HDFC Bank have "COMPLAINT BOOK issued by RBI". Remember its a complaint book not any online service
Write your issue in it only HDFC Manager like "Ashwini Gupta" of Rani Bagh Branch may stop you in writting that do write in RBI Complaint Book

DEAR TEAM,I had opened the account on April 19, and it is blocked for some reason, and neither any staff is helping nor the branch.branch address sec 14 hisar haryana india please help me

I have ~ 1 lakh rupees in my saving account. Off which the bank decided to Sweep Transfer and create Fixed Deposit for ~ INR 80,000. They then started charging me for having low balance in saving account ~INR Rs 20,00. I spent an hour on phone with customer care on 20th March 2025. Very ineffective service, they put me on hold for over 30 minutes

Fir full n final hdfc emloye code I0306 RESIGNED DATE 18 FEB 2010

almost 6 months passed, still waiting for QR code. Last 3 months saying , I will get this week. But didn't get. Now I have started same process in icici bank. Who will pay for this loss. You are putting penalty for pitty things. Now I am processing for RBI about this loss and humiliation

i need to speak about credit card charges which you are charging is irrelevant. Kindly assist me with same and you can reach to me on [protected]

I worked as a Personal Banker in HDFC Bank from July 18, 2022 to September 23rd, 2022. My employee code is N16558. I have completed all the necessary exit formalities and received full and final settlement as well, but still havent received my relieving/experience letter from the bank. Please help me out

having the saving account with HDFC BANK, and in August i requested to convert my saving in salary account, coz the cooperate account of my organisation is in same, i have the with KYC for the conversion, and from last 15 day, my account is totally block, no inflow and outflow from my account. i was harassed by bank employees also.

Bad experience by using PayZapp

PayZapp is worst app and experience a bad service. While doing recharge, it displayed failed transaction then next day it shows that your transaction got successful.

I was using a postpaid connect or which i have activated the Smartpay option however now i converted my number to prepaid but still every month i am getting mail for smartpay.

Please deactivate this option for mobile bill payments as i am not paying any bill through Smartpay.

Regards,
Neeraj Dhiman
[protected]

Dear Sir/Madam,

I hereby express my deep dissatisfaction I hold currently with HDFC as its account holder after a long compromise on the bank's attitude. But i should say the customer service departments attitude had been terribly disappointing and very irritating almost at every encounter I had with the bank.

To start with I am an salary account holder of HDFC; not because I had a genuine natural interest in HDFC but because the organization that I work with had tie up with this new private bank. I had no option but to open a salary account with HDFC.And when I was opening the account there was enough pressure on me to get a credit card as well as it if life time free and I happened to sign it to avid the through follow ups to 'take the card'. And that’s when my problems started with the bank. (Details of the credit card - I do no feel comfortable revealing online but on your contact to my personal e-mail Id, I will be free to disclose the same)

In btwn Aug - Sept 2006 - I opened the HDFC credit card.

In Dec 2006 : I had a 'stolen & replacement' fraud on my credit card .

When I called the customer care, there were of least help initially because they were hardly enquiring as to what has happened instead sounded suspicious with me- which was funny. They were however at least kind enough to tell me the shop names where the card was used. Along with my husband, I did the initial investigation (being worked with the fraud analysis dept) and with the help of the shopkeeper, we were able to identify who did it. WE CALLED THE BANK GUYS and asked them to deal it further 'their way' now that we know what happened. One executive by name 'Mahesh' has come to my home and I have told him very clearly that - ''PLEASE CLOSE MY CREDIT CARD ACCOUNT''. He said IT WILL BE DONE once I sign the fraud declaration, which the bank has sent to me couple of weeks later and I have signed it & sent them back. In 2 days of time. FROM THEN, I HEARD NOTHING FROM THE BANK FROM THEN. When the fraud happened in Dec 2006, I roughly remember the total due on the card was app. 33000.00 Rs 30000.00 was fraudulent which I have recovered from the fraudster with the help of the agent. However the rest app. 3000 (I hardly remember) was due from my side. As it was Christmas time I have requested the guys to come and collect the payment the next month i.e, January 2007. IT NEVER HAPPENED. There is absolutely no resp from the bank re my request from Jan to June 2007. When I get the statement I very clearly told them that I won't pay the extra charges for no fault of mine.

In June 2007 - I had an assignment to go to LONDON for few months on business. Before going, I have called up the bank and spoke to 'swapna', I guess - and told her that I wont be available in India for quite some time so please send somebody to my home so that I can make the payment and even if i am gone I am leaving the money behind, please collect. The girl was happy and so was I. BUT IT NEVER HAPPENED. I retuned Dec 2007.

January 2008, I get a call that the amount is due !? I call up the customer care and they apologised and asked me to make a 1000rs payment and the account will be closed. I did it the same month.

This is May 2009 - almost 2 years of my request to 'CLOSE THE ACCOUNT AND SETTLE IT'. In spite the guys never turned up to collect the amount, they went on adding the charges for these 2 years and at last made up the amount now close to some 5000.00 rs, which is ridiculous.

When I speak with the customer care (Shalini and Ms lata) - they are hardly aware of the facts because they don’t have a track of my record. They only told me that the card was 'PERMENANTLY SUSPENDED?! Which was a surprise to me. And then they divert me to 'Collections'. And the girl that spoke to me is the most 'un-empathetic', un-apologetic' and stubborn girl ever bluntly throwing the 'attitude' that she can do nothing and I have the make the total payment !? Repeating the same statement word to word like a feeling less machine with absolute no consideration to what a customer would go through!

This is totally BAD

FIRST : EVEN AFTER SIGNING THE DOC, THE BANK DIDN’T CLOSE MY ACCOUNT.
SECOND: I DON’T HAVE THE ACCOUNT AVAILABLE ONLINE FOR ME TO MAKE ONLINE PAYMENTS
THIRD: I WORK 6 DAYS A WEEK AND I DO NOT HAVE TIME TO MAKE PAYMENT BY WALKING INTO BANK's BRANCH.
FOURTH: MANY REQUESTS ASKING THE GUYS TO COME TO MY HOUSE AND COLLECT THE TOTAL PAYMENT WAS NEVER CONSIDERED.

I work with multi-national bank and my work involves a lot of travelling (internally and abroad). I work 6 days a week and have only Sunday as a holiday. I have told this matter to the bank guys a hundred times already, whenever I call them or whenever they call me but still the calls and chasing wont stop. Often, I had calls from the collection guys of the bank 'reminding' me to make the payment - enough embarrassing and annoying, when you were to be 'reminded' in the middle of a busy day.

I request you most humbly please consider this and the many times of embarrassment the bank would have passed me through, not only by not acknowledging my requests but by continuously chasing for the amount which I am not liable for!?

Appreciate your quick response.

dear sir/mam,
I want complaint that i had taken near about 30, 000/= (thirty thousand) through HDFC credit card, i m not able pay this becoz my payment is delay,
so one lady called me on 16 june at 5:08 p.m. her behavior was un tolerate able she had spoken very rudely to my son & the phone had come from [protected].
i want close my credit account becoz of this misbehavour & I will give this money on 20th june and after that u have cosed my account.

UNIVERSAL ENGINEERS
Dehradun Road Khanalampura
Saharanpur - 247001 (U.P)
ABDUL QADIR
Mob- [protected]
[protected]
[protected]

dear sir,
i am writing this becoz of very rudely behavior on phone on the 16th june at 5:08 pm. i had taken some money through
HDFC credit card.
The phone no. of your branch [protected]. one lady talked to me with very rudely manner.

So, actually i want to closed my credit account i want to tell you that take your money which is approximately 30, 000 (thirty thousand, take your complete money on 21 june. & closed my credit account.

Abdul Qadir
[protected]
[protected]

HDFC BANK BRANCH, ANANDEEP BUILDING CITY CENTER, GWALIOR, MANGER, sailendra neol HARSH PUBLIC BY HAVING RUDIMENTRY ATTITUE THAT HE WILL NOT OPEN NEW A/c IN BANK

HDFC is so pathetic that any of the ATMs never have pay-in slips. I live in Noida and unfortunately my company's salary account is with this bank. I needed to deposit a simple cheque and for that I checked all the ATMs in Noida. Like a stone age, none of them had pay-in slip forms. I wonder how we would rate such service on a scale of 1 to 10, maybe -5 ! I dont expect the bank authorities to improve this as they have never done it before but if they do, they may save the remaining customer database that they have from switching to other competent banks or even rather government banks.

i have my salary account with hdfc bank ,Ashram road branch at Ahmedabad & my reseident at naranpura A'BAD.(7 kms. away from ashram raod branch ) .If i want deposite cash amount in naranpura branch, is it possible? please reply me

i have my salary account with hdfc bank ,Ashram road branch at Ahmedabad & my reseident at naranpura a'abd.(7 kms. away from ashram raod branch ) .If i want deposite cash amount in naranpura branch, is it possible?

A copy of email to HDFC Bank Ltd:

Grievance Redressal Cell,
HDFC Bank Ltd
Old Bldg; "C" Wing' 3rd floor
26-A Narayan Properties,
Chandivali Farm Road
Off Saki Vihar Road, Chandivali
Andheri: East; Mumbai 400 072.

I m having a savings bank salary account in your bank at your branch located at Ansals Fortune arcade K Block Sector 18 noida-201301 Uttar Pradesh my account no is : [protected] so there are some complaints regarding to this account as I m totally harassed by this kind of poor service of your bank & I am totally fed up with your banking services & customer care help line due to the following reasons :----
1.your bank closed my account without informing me either in writing or in verbal way
2.There was some money which had been transferred from my provident fund office thru my previous employer(M W ZANDER S PTE LTD 205 OCEAN COMPLEX SECTOR 18 NOIDA) in this account on 08.01.07 thru cheque number 021388 amount Rs.12076 along with another cheque with cheque number 072211 amount Rs 4328 also on dated 08.01.07 & two more cheques were submitted on 10.01.07 whose cheque numbers were 023597 & 003740 & amounts were Rs 10377 & Rs 4080 simultaneously but till date I haven't received my payments so far & when I called your customer care helpline number at noida , they assured me to get my payments within 2-3 days they had given me the following call numbers :

1. complaint number [protected] on dated 08.02.07
2. complaint number [protected] on dated 14.02.07
3. complaint number [protected] on dated 27.02.07
4. complaint number [protected] on dated 02.03.07
5. reference number against previous complaint: [protected] on 15.03.07 the bank assured me each & every time to get my payments within 1-2 days but i didn't expect this poor kind of service from the bank I having a salary account at present also in your bank in Hazratganj branch at Lucknow Uttar Pradesh as I am working with Voltas Limited at present & here my salary savings bank account number is [protected] so, I kindly request you to please transfer the above mentioned cheques in my present salary account at the earliest because I am facing a financial trouble due to this kind of harassment by the bank & please solve this problem on a very urgent basis.

Regards
Gyanendra Sahai

Voltas Limited
5,park road saran chambers Lucknow Uttar Pradesh 226001
Salary savings bank Account No. : [protected]
Branch Name : Fortune arcade K Block Sector 18 noida-201301 Uttar Pradesh

My correct amount is not being credited into my account. And for this I called customer service unable to reach them. Totally disappointed with service and ethic of HDFC

How you sanction loan without OTP number i have not send OTP number you have sanction loan 215000 how is it possible please follow-up
Customers id [protected]
[protected]

My credit card no ending 3978 the smart pay assigned to it of electricity bill of JVVNL which is wrong, it is of MSEDC of PUNE MAHARASHTRA, however consumer no is correct. kindly correct it.
Umesh
[protected]

I have been chasing the bank to close my account. The Balance runs into Negative balance. During my visit to India, I requested my Bank Relationship manager to reverse the Balance and close it Till now I get the new negative balance. I tried calling my manager but they are not responding and closing it

Request you to pls deactivate smart pay service immediately (i.e.today 30.04.2019 ) from my credit card no. ending with 1398 & confirm me. My Mobile No. is [protected], e-mail ID - kmanitripathi@gmail.com.
Thanks & Best Regards
-Kaushalendra Mani Tripathi

Hi Team,

Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.

The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.

Hi Team,

Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.

The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.

I m from kalanaur dist rohtak
My ac no [protected] current account
Kalanaur branch not submit govt approved currency 50-notes
Miss behav
Torcher to policy
Agar policy nahi karvayenge to bolte hai aise hi apko tang krenge

My account number is [protected] .I have already cancle my credit card but auto debit not cancel my account my credit card number is [protected].plese cancle auto debit of my account.

Credit card auto debit cancle