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HandyMan Club of America / Scout.com
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HandyMan Club of America / Scout.com
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1.3 238 Reviews

HandyMan Club of America / Scout.com Complaints Summary

20 Resolved
218 Unresolved
Our verdict: If considering services from HandyMan Club of America / Scout.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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HandyMan Club of America / Scout.com reviews & complaints 238

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Newest HandyMan Club of America / Scout.com reviews & complaints

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7:50 pm EDT

HandyMan Club of America / Scout.com magazine

My name is Scott Priest and I am a lifetime member of handyman club of America and have not received a magazine for my membership in approximately 3 years. Would really appreciate to start getting my subscription again or my dues returned to me. I have also had the same problem with the North American hunting club which is run by the same company. These subscriptions together cost me over $600. That's a lot of money for this company to pocket with thousands if not millions of members. Is this company out of business or just robbing people. Would appreciate answers please.

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9:10 pm EDT

HandyMan Club of America / Scout.com handyman club of america magazine

I am Larry Wilkerson, Club member # [protected] and a Lifetime Member for over 9 years. I just realized that I am not receiving the magazine that I was promised. My wife gave me this lifetime membership as a Christmas present. I want this magazine as promised in my membership or I feel that this company is pulling a scam. I am tired of being walked all over by large corporations. I was promised a LIFETIME membership and by golly I am not dead yet. I can be reached via email, [protected]@live.com or by phone, [protected]. I would love to speak with someone about this.

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1:58 pm EDT

HandyMan Club of America / Scout.com magazine and website

I am a Lifetime member of the Handyman Club of America and I can't remember the last time that I got a magazine from them of when they had anything posted on the website WWW.scout.com having to do with Handyman Club of America. I feel that Scout has merged with HCOA only to acquire its membership and when the time was right dumped all support for HCOA.

I want my [censor] money back!

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10:08 am EDT

HandyMan Club of America / Scout.com I have not received a handyman magazines in years

I became a life time member of handyman club of amercia back in septmber 2007. I was getting my magizine fine for a couple of years and then they just stoped comming. It has been years since i have recevied a copy of my magizne. I have tried to call a number of times in the last 6 months and all i ever get in a buzy single, no matter what time of the day or night i try caling them.

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11:00 am EDT

HandyMan Club of America / Scout.com not receiving magazine anymore

Member since 10-1997. Lifetime member but have not received or able to get any contact with the club for a couple years. I would like my products I paid for. This club used to be good years ago but now cant even get the magazine I was promised and paid for. I can get on website to blogs but that is it.

Handyman [protected] Life Member 10/21/1997 Active

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7:07 am EDT

HandyMan Club of America / Scout.com lifetime membership

I have been a Lifetime member since 4/10/1995. My member number is [protected]. I have not received a magazine or any other correspondence in over a year. Please let me know what is going on with the membership that I have paid for. I moved about 3 months ago and I have gone on your website and changed my address on my account. I would like to start getting the magazine again that I have paid for.

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5:16 pm EDT

HandyMan Club of America / Scout.com I am not getting my handyman club magazine anymore

My name is Richard Svenson When I joined I lived at 2506 State Road 60 E Valrico, Fl. 33594. I contacted them when I moved and gave them my new address in 2002, Which is 1304 Hatch place Valrico Fl 33594 and I am a lifetime member #[protected] from 2000 of Handyman Club of America. The sent me a important notice about your benefits. to my current address 1304 Hatch Pl Valrico, Fl. [protected] it was from R. Masters, Member Service.I tried to call them and log on there web site . Why have they stopped sending me my HANDY Handyman Club Of America Magazine ?

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12:53 pm EDT

HandyMan Club of America / Scout.com not receiving magazine or any products

I have been a lifetime member of Handyman since 2003.
(member # [protected]) I do not know for sure how long ago it was that I stopped receiving anything at all from Handyman, please respond with an explanation. I can be reached by email at [protected]@netins.net or by sending correspondence by mail to 209 Monroe St SE, Cascade, IA 52033.
Looking forward to hearing from you.

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4:18 pm EDT
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HandyMan Club of America / Scout.com lifetime membership

Lifetime Membership

Contact information:
Dale Withers
PO Box 151555
Fort Worth TX 76108
United States

Ok, I have been a LIFETIME member of this club for over ten years...It has been awhile since I received my bi-monthly LIFETIME Handyman magazine.

First off, why do they need to hear from me? I signed up for a lifetime of benefits. Secondly, I recently moved in the last year AND UPDATED my information on the club website, so in essence THEY HAVE HEARD FROM ME QUITE RECENTLY.

So, fearing to lose my membership, which has to be completely illegal, I went to the site and did what I needed to do. The thank you message stated that "My account has been REACTIVATED"! So they are telling me the deactivated my lifetime membership because "they have not heard from me in a while"? How about you try and contact me first before you just deactivate something I have paid for?

I am really getting sick of these companies offering LIFETIME or UNLIMITED products only to try and screw me down the road!

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7:49 am EDT
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HandyMan Club of America / Scout.com lifetime membership benefits ceased in 2014

I had joined the Handyman Club of America back in 1997 (membership # [protected]) and had been receiving their magazine and other mailings from them up until 2014. I have googled them and end up at the website for Scout Media and their website Scout.com.

I have not heard from them since.

What is going on with my membership benefits and the LifeTime membership that they so willingly took my money for?

I need to be able to change the e-mail address that I had originally used, update my mailing address as I had moved.

Any assistance would be greatly appreciated.

Thanks

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3:17 pm EDT
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HandyMan Club of America / Scout.com not received magazine

I am a life member of you club and have not received any magazines or product from the company for over a year, it would be in your best interest to either supply me with the unseen products and magazines. After reading many complaints from other members associated with the same problem I figured it would be of my best interest to contact you about this situation, I would like a response sooner then later since your company seems to have wanted a response from me as soon as possible when they wanted my business. Well I and many others have you our business and now after sometime our business relationship has ended. If I and or we, and we meaning other customers did not fulfill our obligation you would have put a stop to our membership, but that has not happened, you are not fulfilling your end of the bargain after many of us have paid good money for a service that was to be for life, this seems to mean nothing to the company or people who run it, but since we as customers have spent our hard earned money for a product we as consumers should be receiving said product for the allotted time specified in our contracts. We were obligated to pay for said product as you are obligated to supply it. We held up our end NOW IT'S YOUR TURN. Unhappy life member#[protected]. Email: [protected]@gmail.com

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James Shneider
, US
May 16, 2017 11:51 am EDT

Dose this club expert?

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dorothy Harrison
, US
Jun 15, 2017 3:31 pm EDT

james Harrison ; club member #[protected], I just realized I have not received any copies of my handy mag for a long time. What has happened ? As a life member I expected this to continue as advertised for lif, and I'm not dead yet. I see other members have the same complaint. I think the company owes us an explanation or a partial refund. this is not a good busness practice.

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8:02 pm EDT
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HandyMan Club of America / Scout.com life membership

I am a life member of you club and have not received any magazines or product from the company for over a year, it would be in your best interest to either supply me with the unseen products and magazines. I have moved recently and put an address change in with my local post office And I receive all other mail and nothing from you. After reading many complaints from other members associated with the same problem I figured it would be of my best interest to contact you about this situation, I would like a response sooner then later since your company seems to have wanted a response from me as soon as possible when they wanted my business. Well I and many others have you our business and now after sometime our business relationship has ended. If I and or we, and we meaning other customers did not fulfill our obligation you would have put a stop to our membership, but that has not happened, you are not fulfilling your end of the bargain.after many of us have paid good money for a service that was to be for life, this seems to mean nothing to the company or people who run it, but since we as customers have spent our hard earned money for a product we as consumers should be receiving said product for the allotted time specified in our contracts. We were obligated to pay for said product as you are obligated to supply it. We held up our end NOW IT'S YOUR TURN. Unhappy life member#[protected]

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Cyndy1
, US
Apr 26, 2017 3:42 pm EDT
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I fully agree with this. I have been a life member for more than 25+ years and I can't remember the last time I received a magazine. These people need to get on the ball and keep up their end of the contract. I don't care who took Handyman of America, they also took over their customer base and the contractual agreements.

Get on the ball!

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6:36 pm EDT

HandyMan Club of America / Scout.com no magazines for months

I am a life time member of handyman and have not moved or even changed my name my membership ship number is [protected] I haven't heard from anyone from the company on any issues or for me to furnish anything to prove that I am still alive or not. Well I am still alive and would like to still receive my long over due magazines. Thank you for your time jerry schoonover

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10:13 am EDT
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HandyMan Club of America / Scout.com partnering with woodworkers guild of america

Mr. Jonathan Jacobino,
Your company, Scout, is a variety of despicable things, any number of which I could reasonably employ to describe its handling of obligations owed to me and others.

If I receive another communication from Scout, I will turn it over to my attorney asking him to assert a claim for damages for invasion of privacy.

Of course, alternatively, if Handyman Club or Scout wants to make good its failure to perform having defrauded me of my money for services not rendered, well, then, perhaps we can talk.

Any responsible and well-respected company should think twice about having anything to do with Scout, especially if Scout uses Handyman Club email addresses with which to communicate anything!

FYI, I did not give Scout permission to use my email address for marketing purposes.
--
Regards,
Gerald B. Curtis
__________

WARNING: This message and accompanying documents are covered by the Electronic Communications Privacy Act, 18 U.S.C. [protected], and contains information intended for the specified individual(s) only. This information is confidential. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, copying, or the taking of any action based on the contents of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by return e-mail, and delete the original message.

On Mar 30, 2017, at 8:40 AM, SCOUT Member Services wrote:

##- Please type your reply above this line -##
Your request (84917) has been updated. To add additional comments, reply to this email.

Jonathan Jacobino (SCOUT Member Services)
Mar 30, 10:40 AM EDT

Dear gbcurtis,

Thank you for your email. We have removed the email address as requested and ask that you please allow up to 30 days for all communication to cease.

For future reference, in order to update your email preferences and the email address your newsletters and offers are sent to, please sign in to your online account and click the “My Account” link located in the drop down menu under your username (upper right). Next, click “My Email Preferences.” You will then be able to opt in or out of all SCOUT Newsletters and Offers.

Thank you,
Scout Staff

Gbcurtis
Mar 28, 1:36 PM EDT

WWGOA Editor:
I am a completely satisfied subscriber to your videos and other offered services.

I had emailed you once before regarding your involvement with Scout’s Handyman Club of America as it sends emails touting WWGOA’s services. The most recent email can be seen below.

Scout’s Handyman Club of America may have recovered from its bankruptcy, but before that happened, it had defrauded me and countless others of money and products promised, but never delivered. It would not provide me redress.

WWGOA is too good and respected to be associated with the likes of Scout’s Handyman Club of America.

Please tell Scout’s Handyman Club of America to discontinue advancing your services that stand successfully on their own merits.

To Scout’s Handyman Club of America: Take me off your email list - immediately.

A Reply from WWGOA and Scout’s Handyman Club of America would be appreciated.
--
Regards,
Gerald B. Curtis

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11:40 am EDT
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HandyMan Club of America / Scout.com I am a life member and have not been getting my magazine.

I am handyman club of america lifetime member #4582578. I am suppose to receive the magazine for life and I have not been getting my magazine. I have not received any correspondance for handyman club. I tried to find the company phone number to call and resolve this issue with them but the phone number I have is disconnected.
I would like to continue getting the magazine since I paid for it for a lifetime. My name is Daniel Snyder and I live at 614 So. 27th St. South Bend, Indiana 46615.

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7:26 pm EDT

HandyMan Club of America / Scout.com lifetime member #021606

I have not been receiving my magazine. Also where is the all the member benefits on the web site? I have been a member since 1996 and never had any problems. I was informed by Member Services to log a complaint. Member Services should be able to fix this. I know that Scout took over this company. They still need to honor all past deals made with it's members. Very disappointed after 20 years of no problems.

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8:35 pm EST

HandyMan Club of America / Scout.com not getting my magazines!

In May of 1999, I bought a lifemember ship on Handyman Club. I did receive my magazines for several years, then they just stopped. I wrote in to ask why but never got an answer. And now I see they changed their name to " Family Handy man club, and then wanted more money. I feel I was ripped off, and would like to get my subscription started again. I have moved now to Washington State. From 1321 3rd St. W. in Kalispell, Mt. 59901. To 36915 NW 29th Ave. NW in La Center, Wash.98629 I just want to get my Magazines coming again. Thank You Lonny Cummings.

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12:33 pm EST

HandyMan Club of America / Scout.com handyman club of america scout.com

My name is Jose A Lugo my member No.[protected] I joined back in April of 2003. I sold my home in Tampa, FL. in 2009. I updated my information and live now at 289 Magical Way, Kissimmee, FL. 34744 I have not received anything from the club. I was told that the club changed it name and it is called now Handy and it belongs to Scout. I want to know will scout comply and make my membership valid . I joined in good faith and I think they would want to keep me a loyal customer who paid up for life active. My email is [protected]@aol.com
Respectfully;
Jose Antonio Lugo

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Richard Lilja
, US
Feb 21, 2017 6:35 pm EST

I also am a "Life" member and just recently contacted the company at SCOUT and it appears that our subscriptions are now being purchesed by some other company as "SCOUT" has just gone through bankruptcy proceddings. Here is the email I recieved from Scout;
Jonathan Jacobino (SCOUT Member Services)
Feb 21, 3:23 PM EST
Dear richlilja@gmail.com,
Thank you for your email. Please be advised that on February 7, 2017, CBS 247 Inc. (“CBS”) purchased certain assets from Scout Media Inc. (“Scout Media”) in connection with Scout Media’s petition for relief under chapter 11 of the United States Code in the United States Bankruptcy Court for the Southern District of New York. If you have any issues or concerns in connection with your activities relating to Scout Media, including with respect to subscriptions purchased from Scout Media, you may make an inquiry and/or submit a claim at: http://dm.epiq11.com/#/case/SMI/info or by clicking here: CLICK HERE.
Thank you,
Scout Staff

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6:27 pm EST
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HandyMan Club of America / Scout.com bad membership service

I am a Master Life member #[protected] have been a member since 2/1995. I have not received any kind of contact in some time, magazine or sells or tool test and the likes... I enjoy the magazine.. Have no ideal what is going on with the club. Payed a lot of money to be a part of a group that have a like in the some thing. Was wondering if they were still in business or not!

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Richard Lilja
, US
Feb 21, 2017 6:48 pm EST

I also am a "Life" member and just recently contacted the company at SCOUT and it appears that our subscriptions are now being purchesed by some other company as "SCOUT" has just gone through bankruptcy proceddings. Here is the email I recieved from Scout;
Jonathan Jacobino (SCOUT Member Services)
Feb 21, 3:23 PM EST
Dear richlilja@gmail.com,
Thank you for your email. Please be advised that on February 7, 2017, CBS 247 Inc. (“CBS”) purchased certain assets from Scout Media Inc. (“Scout Media”) in connection with Scout Media’s petition for relief under chapter 11 of the United States Code in the United States Bankruptcy Court for the Southern District of New York. If you have any issues or concerns in connection with your activities relating to Scout Media, including with respect to subscriptions purchased from Scout Media, you may make an inquiry and/or submit a claim at: http://dm.epiq11.com/#/case/SMI/info or by clicking here: CLICK HERE.
Thank you,
Scout Staff

It should be noted that at least we can still log in at scout.com for some benefits!

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4:50 pm EST
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HandyMan Club of America / Scout.com handyman club of america

To Whom it May Concern:

I have been a Lifetime Member of HandyMan Club of America for many years. I have not received the magazine for a long time. Please let me know why I have not been receiving the magazine and let me know when I can expect to receive it. I think there should be some kind of restitution for my not receiving the magazine. I have been at the same address for 25 years!

Donald Shovestull
127 Old Hickory Lane
Johnstown, PA 15905

Club Mbr [protected]

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michael thorsen
, US
Feb 17, 2020 4:04 pm EST

do you still offer tools to try out regarding getting honest feedback -?

if so, then I would sign up

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Richard Lilja
, US
Feb 21, 2017 6:41 pm EST

I also am a "Life" member and just recently contacted the company at SCOUT and it appears that our subscriptions are now being purchesed by some other company as "SCOUT" has just gone through bankruptcy proceddings. Here is the email I recieved from Scout;
Jonathan Jacobino (SCOUT Member Services)
Feb 21, 3:23 PM EST
Dear richlilja@gmail.com,
Thank you for your email. Please be advised that on February 7, 2017, CBS 247 Inc. (“CBS”) purchased certain assets from Scout Media Inc. (“Scout Media”) in connection with Scout Media’s petition for relief under chapter 11 of the United States Code in the United States Bankruptcy Court for the Southern District of New York. If you have any issues or concerns in connection with your activities relating to Scout Media, including with respect to subscriptions purchased from Scout Media, you may make an inquiry and/or submit a claim at: http://dm.epiq11.com/#/case/SMI/info or by clicking here: CLICK HERE.
Thank you,
Scout Staff

It should be noted that at least we can still log in at scout.com for some benefits!

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