Guess Handbag / inferior materials used for strap of handbag
I bought a Guess handbag about one year or so ago. I have used it on special days and not daily. However, the strap has worn and has peeled and the rubber binding has been stripping off. I am sending a picture and you will see what I am complaining about. I have had other bags from Guess and been satisfied with the products. Please make some kind of restitution as I am unable to use this bag which I like very much. If you can send me another bag which will not do this I would appreciate it. Thank you
Updated by ann zarcadoolas, Apr 16, 2018
I bought this handbag about a year ago on a cruise. I have used it on special days and not daily. However the strap is worn and peeled and the rubber biding has been stripping off. I can't use the bag which I very much like. I would like this bag repaired. I have had other Guess bags and this has never happen and I very much like Guess accessories.