Carbon2cobalt
Reviews and Complaints

I recently made a purchase from Carbon2cobalt.com and I have to say, I was not impressed with the quality of the products I received. I ordered a few women's shirts in my size, which is medium, and they fit perfectly when I first tried them on. However, after washing them according to the label instructions and using common sense (cold water wash, low heat dry), they all shrunk by a full size and became unwearable. I was extremely disappointed, especially considering the high price tag of each shirt.

The material of the shirts was also quite thin and poor quality, which was surprising given the cost. I understand that cotton can shrink, but for the amount of money I spent on each shirt, I expected better quality and durability.

In addition to the shrinking issue, I also had problems with the cut of the shirts. The back of the shirts had a strange large bubble of fabric around my lower back, which was unflattering and made me feel uncomfortable wearing them. It was disappointing that the website did not show photos of the back of the shirts, as this would have helped me make a more informed decision before purchasing.

Overall, I regret my purchase from Carbon2cobalt.com and would not recommend their products to others. The quality and fit of the shirts were not worth the high price tag, and I was left feeling disappointed and frustrated with my experience.

I ordered from Carbon2cobalt and my first order arrived in less than two weeks. However, my second order placed on January 11th arrived partially filled and one item was too large. I used the return label provided and sent it back the next day with instructions to replace the item with the next smallest size. It's now February 5th and the item still hasn't been returned to my account. I contacted C2C a week after I sent it back to verify they received it, and they had, but they hadn't "checked it in yet." I still haven't received notification of the adjusted size being shipped. To make matters worse, I was on hold for 31 minutes without getting any help!

I was also interested in some items in their new catalog, but they won't be available until March or April of this year. It seems strange that they would market items that aren't available for months. I was hesitant to place any further orders under these circumstances. I hope my experience isn't the norm!

I gotta say, I was pretty impressed with the quality of the sweater I snagged for my hubby from Carbon2cobalt.com. It fit him like a glove and felt super cozy to the touch. No complaints there, no sirree.

But here's where things get a little dicey. The color of the sweater in the catalog was NOT the same as the color of the actual sweater. And this wasn't the first time I'd had this problem with Carbon2cobalt. I'd ordered a men's shirt before and had the same issue. The colors were just way off from what I was expecting.

I mean, normally I wouldn't make a big stink about it. But when you're shelling out good money for clothes, you kinda want them to look like what you thought you were buying, you know? And it didn't help that it took FOREVER to get my refund for the shirt I returned. I had to send a couple of emails before I finally got my credit.

The sweater we kept, though, because my husband actually liked the "new" color. But it would be nice if Carbon2cobalt could show their products on actual people in their catalog. It's hard to tell what things will look like when they're being worn if you can't see them on a human body.

All in all, I think Carbon2cobalt needs to step up their game a bit. Their prices are pretty steep, so I think they should have a better system in place to make sure their customers are getting what they paid for. I'm not sure if I'll be ordering from them again anytime soon, to be honest. But hey, at least my hubby looks good in his new sweater, right? Check out the pic to see what I mean about the color difference.

I recently made a purchase from Carbon2cobalt.com for a Christmas gift. I placed my order on December 14th, and was excited to see that the website promised quick delivery. However, my experience with this company was far from satisfactory.

Firstly, I did not receive any acknowledgement of my order until December 16th, when I received an email from the company. This was already a delay from what I had expected. Then, I was disappointed to find out that they did not even attempt to ship my order until December 20th. To make matters worse, UPS had no idea when they would be receiving the package, despite the fact that the label had already been created.

I made several attempts to contact the company by phone, but unfortunately, I did not receive any helpful results. It was only after numerous calls that I finally received a callback, and was told that my order was being shipped and would arrive after Christmas. However, there was no acknowledgement of the fact that the recipient of the gift would not be available to receive it on December 28th, when it was scheduled to arrive.

To add insult to injury, I was told to have a neighbor take in the package, which was not a feasible option for me. I will be out of town from December 26th to January 3rd, and the recipient of the gift will also be unavailable during this time. As a result, I will have to ship the package across the Atlantic, which is an inconvenience that I did not anticipate.

In light of these issues, I have decided to donate the gift to a church when I return in January, assuming that it is still on my doorstep. Additionally, I was disappointed to find out that if I wanted to return the item, I would have to pay for the return shipping. This is not a policy that I agree with, and it has left me with a negative impression of this company.

Overall, I would not recommend Carbon2cobalt.com to anyone looking for a reliable and efficient online shopping experience. The delays and lack of communication were frustrating, and the return policy is not customer-friendly. I will not be making any future purchases from this company.

I recently purchased an "Enigma Blazer" from Carbon2cobalt.com and paid $175 including shipping. It took about 3 weeks to arrive, which was a bit longer than I expected. When I received it, I was disappointed to find that it was way too big for me, like, comically large. I decided to send it back to get a medium size instead.

After another 3 weeks, I finally received the blazer in the correct size. However, I was disappointed again when I saw that it was very wrinkled and felt extremely cheap. When I held it up to the light, I could literally see through the material. I decided to wash it, following the directions on the tag which said to use cold water and low dryer heat. Unfortunately, the wrinkles got worse after washing.

I tried to iron it on very low heat, as directed on the tag, but the material immediately got shiny and had burn marks. To make matters worse, I noticed that the stitching around the chest pocket had pulled in the wash, leaving an unsightly partial u-shaped line visible from the front. I was extremely disappointed and felt like I had wasted my money.

I don't think I will ever purchase anything from Carbon2cobalt.com again, and I might even avoid buying clothes online altogether after this experience. It's a total waste of money. Although the company puts together slick advertising campaigns, their clothes are the cheapest, Made-in-China stuff you can find. I hope this review helps others avoid making the same mistake I did.

As a fashion-conscious individual, I stumbled upon Carbon2cobalt two years ago and purchased a couple of their button-up casual shirts. The brand has since then kept me hooked with their visually appealing catalogs featuring unique and stylish casual clothes. They've got everything from sweatshirts to sweater types, making it a go-to website for the latest fashion trends.

Despite being drawn in by their captivating catalogs, I must say that my experience with their products was mixed. I spent approximately $400 on shirts, but unfortunately, the majority of the merchandise did not match the pictures shown in the catalog. Although my return process went smoothly, I noticed that it took longer than expected for my account to reflect the refund.

After everything, I kept one of the shirts because it looked good initially. However, following the recommended instructions for washing, the shirt shrank and wrinkled to the point where ironing was impossible.

I did manage to use the shirt as a painting shirt, but it was disappointing, considering the price tag was a whopping $100. As much as I appreciate the cool items in their catalogs, I wouldn't recommend blindly splurging on their products. You might get lucky with a return, but chances are high that you will be disappointed. If you're going to spend that kind of money, stick to trusted brands like Polo or Orvis.

I recently had the opportunity to shop at Carbon2cobalt, and my experience was a bit of a mixed bag. The first item I ordered, a stunning hooded composite leather jacket made from high-quality sheepskin, arrived in perfect condition and looked stunning on me. Although the price was on the higher side, I felt the quality of the jacket more than justified the cost. I would give this product a 4 or 5-star rating without hesitation.

Unfortunately, my second purchase from Carbon2cobalt - a long wool blend coat called the "Rive Coatigan" - proved to be a major disappointment. To put it bluntly, this coat was simply not worth the substantial amount of money I paid for it. The material was thin and easily snagged, and it looked like it would start to pill after only a few wears. To make matters worse, the coat arrived covered in lint and looked like a piece of used clothing from Goodwill. Needless to say, I will be returning it and paying for shipping to do so. Overall, my experience with this company was disappointing, and I will likely think twice before making another purchase from them in the future.

Hello there! I was checking out Carbon2cobalt's website and I have some concerns regarding their product information. While the styles look really cool, it would be great to see them on an actual body or mannequin to get a better idea of the length and fit. Unfortunately, with only one photo of each item, it's hard for me to fully evaluate whether it's worth purchasing.

Another issue I came across was the lack of online reviews for the products. For me, customer reviews play a big role in my decision-making process when it comes to online shopping. Without them, I feel hesitant to make a purchase. This is why I'm so grateful for Sitejabber reviews, as they've helped me make an informed decision on whether or not to order from Carbon2cobalt.

Although their catalog is beautiful and showcases some really unique designs, the fact that their online store lacks proper product information and customer reviews is a bit of a red flag for me. This is further confirmed by the majority of reviews I've seen online.

That being said, I do think that if the design team at Carbon2cobalt were given more support from the production, marketing, and customer service side of the line, their styles could be a very cool addition to my closet. I hope they take this feedback into consideration and work towards improving their online store experience.

I recently shopped on Carbon2cobalt.com and had mixed emotions about my experience. Although the quality of the product was not a concern, I had to return my purchase twice. The first time was due to my son not liking the style, and the second time was because I had ordered the wrong size. Unfortunately, each time I had to Follow-up with C2C to determine what had happened to my return. It only added to the frustration that the first time it took them several days to locate my return, even though I had proof of delivery.

The second time, they did issue credit for my return. However, the correct size I ordered was out of stock, so they provided credit instead of fulfilling my request. Unfortunately, they did not inform me about this until after I contacted them for an update. Furthermore, when using their prepaid return form, they charge a fee for returning the item. I chose to return the item on my own, but they still charged me the return fee, which I found disappointing as it felt like they were nickeling and diming me even though their products are already highly-priced.

Given all of this, I do appreciate that Carbon2cobalt offers some unique and stylish clothing options that are worth the investment. However, the return process left me somewhat frustrated and uncertain about doing business with this company in the future.

Carbon2cobalt is a clothing company that offers some really stylish and comfortable options. When it comes to their products, you can really expect to be pleased with what you receive. However, it seems like there are some issues you should be aware of before making a purchase.

First and foremost, it's worth mentioning that some customers have experienced issues with defects in their clothing items. While this doesn't happen to everyone, it seems like it's frequent enough that it's worth noting. Additionally, if you do encounter a defective item, be aware that trying to get it replaced or returned could be a bit of a hassle. Customers have reported having to call multiple times, and sometimes not even getting a response to their requests.

Another thing to be aware of is that Carbon2cobalt's order fulfillment process may not be the most reliable. There have been reports of customers receiving shipping notifications that don't match up with the actual status of their orders. This can understandably be frustrating, especially if you're eagerly awaiting a delivery.

One silver lining, however, is that Carbon2cobalt does offer free two-day shipping. This might not be important to everyone, but it's definitely nice to have if you're in a hurry to receive your items. Keep in mind, though, that this shipping offer isn't necessarily a guarantee that your items will actually arrive on time.

Lastly, it's worth mentioning that Carbon2cobalt's prices tend to be on the high side. This might be worth it for the quality and style of their products, but it's something to keep in mind if you're on a tight budget.

Overall, Carbon2cobalt seems like a decent option for those looking for stylish and comfortable clothing. Just be aware of the potential pitfalls like defective items, poor order fulfillment, and high prices. If you go in with realistic expectations, you'll likely end up satisfied with your purchase.

As humans, we all love to indulge in shopping, and when we come across a catalog that seems to offer chic and sophisticated pieces, we can't help but explore. And that was the case when I stumbled upon Carbon2cobalt.com. Everything looked beautiful, trendy, and of high-quality. So, naturally, I couldn't resist ordering two sweaters and a shirt. However, my excitement quickly dissipated once I received my order.

I must admit, I was puzzled as to why there were no customer reviews on the website. On closer inspection, I got my answer. The products were far from as advertised. The Waterman sweater was nothing like the color in the catalog. Instead of the rich blue that was portrayed, I received a dull gray sweater. Moreover, the 100% cotton fabric was incredibly heavy, and the fit was just bizarre. As for the Deep Dive shirt, it was poorly made, and I doubt it would have lasted through one wash.

Needless to say, I decided to return the products, and I was disgusted to find out that I had to pay $7.95 to have the items shipped back. It didn't help that the company had advertised its products as imported, only to find out that it was all made in China.

Shipping was also a ridiculous cost, and fortunately, I had the presence of mind to call and have it waived on my $287 order. I feel betrayed as a customer, and I wouldn't recommend anyone waste their time with this shoddy company. At their exorbitant prices, there are many other high-end brands you can purchase from, such as Peter Millar, available at Nordstrom.

Recently, I received an email notification from Carbon2cobalt (carbon2cobalt.com) regarding an issue with the processing of my order. Although I was initially concerned, I appreciated that they took the effort to keep me informed and promptly contacted their customer service team to inquire about the situation.

However, my experience with the customer service representative left me feeling dissatisfied. When I didn't have my order number on hand, the representative expressed annoyance at having to search for my order by my name. While this may seem like a small issue, it made me feel like an inconvenience to the representative and left a negative impression of their customer service policies.

Additionally, when the representative continued to ask for my zip code, I was surprised to hear that the address I had originally provided did not match it. While I understand that mistakes can happen, the representative's tone of voice made me feel like I had somehow made an error.

Although this was my individual experience, I did some research and found that this has been a recurring issue for many other customers of Carbon2cobalt.com. A significant percentage of complaints on various review sites are based on customer service problems and attitudes that ultimately undermine the overall shopping experience for many buyers.

Despite this problem being prevalent among customers, there seems to be little acknowledgement or action on the part of Carbon2cobalt management. As a result, this issue has been persisting for years, much to the detriment of the company's reputation and the satisfaction of their consumers.

In sum, while Carbon2cobalt's products may be of high quality, their customer service policies need serious improvement. If they want to maintain a positive reputation and retain their customers, it's essential that they lead on this issue and take immediate action to remedy this ongoing problem.

Well, where to begin with this review of Carbon2Cobalt? I must start by saying that I was very disappointed by my experience with this company. I had placed an order for some Christmas gifts for my son, but to my dismay, they shipped the items to his old address, even though I had specified that they be sent to my home. This caused a major inconvenience, and unfortunately, things only went downhill from there.

When I called to address the issue, the representative I spoke with was anything but helpful. They treated me as if I was trying to pull a scam, which was incredibly frustrating and insulting. I was told that the manager would call me back in two days, but he never did. Instead, the returned items inexplicably showed up at my doorstep the very next day. I found this whole ordeal to be highly unprofessional and unacceptable, especially given the amount of money I had spent on my order - almost $1000!

Despite the difficulties I had faced, I decided to give Carbon2Cobalt another chance and reordered my items. However, when I later contacted them to inquire about the status of my return and whether any of my back-ordered or discontinued items could be sent to me sooner, I was once again met with frustration and disappointment. The person I spoke to informed me that the returns department was currently working on November returns, which was almost comically ridiculous given that it was now well into January. Additionally, I was told that orders and returns were stored in different buildings, making it impossible to get any answers regarding my situation. To top it all off, I was not even able to speak to a manager - a truly frustrating and maddening experience!

To be frank, I am simply baffled by how Carbon2Cobalt stays in business. They have caused me nothing but stress and frustration, and I can confidently say that I will never be ordering from them again. The way I was treated was simply unacceptable, and it's clear that this company has little regard for the experiences of their customers. Perhaps large orders are a dime a dozen to Carbon2Cobalt, but from my perspective, I deserve to be treated with respect and professionalism, regardless of how much money I spend.

As the holiday season approached, I decided to order a few gifts for my son who is serving in the Airforce and currently stationed in the United Kingdom. After a bit of searching, I came across Carbon2cobalt and decided to give them a try. I placed an order for 4 items on November 24th, 2020, anticipating a timely arrival before Christmas.

However, as the 15th of December approached, I grew concerned about the whereabouts of my package. Upon contacting the company, I was informed that my package was likely lost in transit, and they promised to send me a replacement order. Unfortunately, they only had 1 of the 4 items I had originally ordered in stock.

After digging around for more information, I discovered that the tracking label indicated that the item had been pre-shipped on November 25th, with the label created but the USPS awaiting the item from Oxnard, CA 93033. This led me to believe that my order was never really shipped and that Carbon2cobalt had been waiting for the items to come in.

As a result of this experience, I felt thoroughly disappointed and let down by the lack of transparency on the part of Carbon2cobalt. My son is currently far away from home and has no family in the UK, making these gifts even more meaningful.

Sadly, now that Christmas has passed, it is too late to do anything to remedy the situation. I sincerely hope that Carbon2cobalt takes steps to improve their communication and transparency in the future, and prevent others from experiencing similar disappointment.

rom the sound of it, this customer had a terrible experience with Carbon2cobalt. The customer returned an expensive shirt for exchange to a smaller size, but was met with complete incompetence or outright dishonesty from the company. Despite returning the shirt in Carbon2cobalt's own return packaging, the customer never heard from them. After calling in and being told that they found the return after 45 minutes of persistence, the customer proceeded with the initial exchange, but received nothing even after waiting for a few weeks. When they called again, they were informed that the item was no longer available, so they picked something of lesser value and were promised the new shirt would be shipped immediately and the difference refunded. However, this never happened and after a third call, Carbon2cobalt claimed to have no record of anything from the customer, despite them having evidence in their credit card file. As a result, the customer is warning others to beware of this rippoff company.

I have to say, I was extremely disappointed with my experience shopping at Carbon2cobalt. Like many others have mentioned, I found that there was a huge gap between the glamorous images on their website and what actually arrived at my doorstep. To put it bluntly, the clothes looked cheap and poorly made. The stitching was sloppy, the sleeves didn't fit properly, and the material was shabby - I could barely believe that these were the same garments I had seen online.

In fact, the clothes were so low quality that they looked like they must have been factory remnants or "B" stock items. I would have been reluctant to buy them even if they were 1/3 of the price that they were being sold for. Honestly, I've made plenty of online purchases before, and I've been disappointed by some of them, but I've never felt as strongly as I do about Carbon2cobalt.

What really frustrates me, though, is that it seems like this whole business model was built on cynicism. The company spends a lot on advertising and marketing to hype up these low-quality garments, knowing that they can still turn a huge profit even with a return rate of 25% or more. It's a dishonest approach, and it feels like a betrayal of trust to customers who expect to receive a certain level of quality when they shop online.

To make matters worse, the company charges an inflated shipping fee, unless you specifically call them to complain. It seems like they're hoping that most people won't bother to do this, which just adds insult to injury. In short, I cannot recommend shopping at Carbon2cobalt - save your money and find a company that actually cares about delivering quality to its customers.