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Simply put, GrandWest scams people out of their money.
I started going to GrandWest a few years ago and maybe went once every few months...Sometimes you win, sometimes you lose which is why its a gamble. I won a few times more than 10k rands in one night...Then I started to go more often and just started to loose. Now I cannot even win more than a hunderd rand after spending more than 1000 rand.
Throughout the years I noticed that the type of machines GrandWest used, moved away from the traditional spinning reel slot machines but more of the video type machines. They removed a lot of fun and exciting machines and replaced them with the boring video slot machines which can be easily manipulated.
I consider myself a reasonably intelligent person and whenever I went to a casino I knew exactly which machines gave me good returns, how much my bet was, how many spins I took etc. These days its not possible to even remotely establish which machines will give good returns cause all of them are just sucking your money. Don't get me wrong, I dont sit for hours on one machine and put in thousands of rands in machine. In one night I would try 20 different machines and all of them won't even give me a bonus. Statistically that is impossible it's because the machines are set incredible low to pay out.
I won't go into details on other slot machines but let me just say something on the "progressive " machine called Duma. I have triggered Duma feature twice at GrandWest and if your score is less than 26, you will win a maximum of 2500 rands (25 x 100). I won 1900 rands and second time 1700 rands. I triggered Duma twice within 1 month but after one year I could not manage any more triggers on Duma.
Bottomline is GrandWest is cheating the Jackpots that is linked to other Sun Interntional Casinos. This is how they do it... Whenever you press the spin button Duma can be triggered anytime. So whenever you press the spin button, but the reels are not spinning, then the Duma cloud should appear from the left side of the screen. This should allow you to play the bonus feature. However what happens next is that the slot machine suddenly loses "Comms" and then resets...So you do not see the Duma bonus game at all, and hence no jackpots are given.
I tried everything to win some extra cash...Changed my cards, changed my betting, going different times & days to the casino, trying almost every type of slot machine available but at the end of the day I can not even manage to win one minor jackpot (few hunderd rand) let alone a major jackpot...
GrandWest will take your money, and take your money, and take your money and keep smiling while taking your money...but oh wait you get free coffee voucher (x2) so at least you score something...
