SUBMIT A COMPLAINT

GrabCar / GrabTaxi / I am complaining the driver.

Philippines

I would like to file a formal complaint to Reynaldo Reyes driver of Toyota Innova ABR 2896. He was so disrespectful and rude to us when he knew that we have baggages with us, he told us that he can't accept the things that we have because it might spill in his car because we carry a jar of juice that time.
Grab should not allow this kind of behavior. It was late at night when we booked that trip and we were expecting that we will get in to the car when he arrived but I was wrong, instead of helping us with our things he refused to get us. It was very disappointing. It was my first time to experience that kind of behavior and it should not be tolerated.
Hoping to get some feedback regarding this complaint.

GrabCar / GrabTaxi

Ri
Jun 14, 2017

Post your comment