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GotPrint.compoor quality and bad customer service

Review updated:

"I have used Gotprint.net for some time, never had a problem, found the site easy to use, but when a job was printed wrong with a large color variation, The customer service was horrible. pog_0_5497620 We now several cases of printed cards that are garbage.
it is too expensive to ship back and although I have complained many times and offered solutions they now won't even respond to me. I understand they don't want people using materials, I have offered to send video evidence of us destroying the postcards. I
just wanted them to stand behind their product, simply not the case. so-good when all works... but with a problem, very unreasonable. To pay to ship back is paying for their poor quality. will never use again-not worth the risk"

Fi
Dec 18, 2014
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Comments

  • Ch
      Mar 14, 2017

    Having the EXACT same problem. Uploaded photos to show a HUGE color difference between business cards ordered at the SAME time. $100 order they wanted to give me a $10 credit, than $30 credit. Now they want me to mail them all in at MY expense if I want a refund on them, even though I've provided several photo examples. This company does NOT care about customer service or apparently quality.

    0 Votes
  • Ch
      Mar 15, 2017

    Same order. Different names on cards, they ran it as two batches. They say that the color can be 85% accurate and that's good enough for them.

    0 Votes

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