GoToGate / clarifications on the charges of seating arrangements

Punta Princesa Labangon Cebu Citt, Philippines

Good day.

Ive booked for five persons from cebu city philippines to shanghai pudong then to vancouver canada.

Flight details as folows:
Booking: JRBFYM
Order: KTO754
Order Date: Feb 9 2019
Departure date April 18, 2019

We were charge with seating arrangments. Upon calling to China Eastern Airlines, we got to know that the seat are standard seating arrangements available to all passenger free of charge.

In view of this, we would like request to please refund to us the amount being charge on the seating cost.

I can be reach at [protected]
Mobile: 0063-[protected].

Thank you.

Feb 11, 2019

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