globe telelink, with out notice or warning placed a block on my phone leaving me unable to speak with my son who is in a correctional facility. They did this even thought I had established a third party billing account with another company. When I contacted them they literally forced me to set up an account with them in order to hear for my child. They then went back and recharged me for calls that I had paid for with my first company. There consumer service rep stated that I would have to jump through several hoops to fix the billing problem even though she could clearly see that my account with them was set up nearly three weeks after I started receiving calls from the correctional facility.