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Global Tel-link / billing dispute / customer service

1 p o box 957657Duluth, GA, United States Review updated:
Contact information:
Phone: 1 800 231 0193

it is hard to get to customer service to talk to a real person and when you do no one can help you. if it is a billing problem and one has to be transferred to a sprvsr then forget it. you are disconnected, this has happened to me 3 times in one wk. i has $60 in my acct. on june 3, in july they tell me it's gone and that i owe. no one can tell me what happened to my money and i can't talk to anyone, i get cut off. gtl has screwed me out of money before and now they want to do it again. i have no choice but to use gtl and i receive only 4 calls a month at 2.60 a call. where's my $60.00. do the math!!!

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  • Ka
      20th of May, 2008
    0 Votes
    Global Tel-Link - Billing practices
    Global-Tel Link
    United States

    I've just sent an email to one of our local TV stations that have an investigative team to see if they want to start digging into this scam company.

  • Jo
      18th of Aug, 2008
    0 Votes
    Global Tel-Link - Rip Off
    Golbal Tel-Link
    United States
    Phone: 1800-231-0193

    Can not contact the company. I have a balance on my account, and they will not put the call through unless I keep adding more money to it. What can I do ?

  • Ke
      12th of Sep, 2009
    0 Votes

    I have been extremely vexed by the sneaky practices of the phone company with out any warning, and they did this last year too.
    mar 2008.
    15 minute call $3.50, then without warning it changed
    15 munute call 14.00, then it went down to...
    June 2008
    15 minute call $3.50...
    but in march of 2009 it changed without warning to ..
    15 minute call $6.00. then My phone was blocked and I had to prepay, and I only owed them 35.00...
    so I prepaid $25.00...
    I gave them my credit card number over the phone, , , , ,
    my credit card number to a phone company who I did not trust...
    I got one 15 minute call and one 5 minute call and that was it. and they came on the line asking for
    another $25.00...
    This is all too distressing to me, so I had my
    phone turned off and now I have a magic jack.
    I am a disabled veteran and I find this
    extremely vexing.

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