Free Phone Tracer’s earns a 2.5-star rating from 0 reviews and 8 complaints, showing that the majority of users are somewhat satisfied with service.
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freephonetracer.com
I've used their service once two years ago and paid less than a $1 for that. Completely forgot about them until today I've opened my Paypal account and found the charge of $19.95 for last month. To my surprise I see they have charged me this amount every month for last two years.
scam
This company did not supply any information that was not already known and yet charged me $9.95. Do not do business with a company that accepts no responsibility for the quality of their service/information and refers customers to their disclaimer warranty. What a bogus outfit. The customer service is a total scam. There is no service fro customers.
VERY HIDDEN CHARGES
FreePhoneTracer.com
If you're going to use this Look-Up Service to find out who is the owner of a phone number, BE VERY CAREFUL.
IT IS FAR FROM BEING FREE! I was willing to pay the charge for looking up one number and provided my PayPal account for my payment. WHAT I DID NOT KNOW IS IN THE VERY FINE PRINT THE COMPANY BEGINS TO CHARGE YOU $19.95 PER MONTH UNTIL YOU CALL THEM AND CANCEL THE SERVICE. OF COURSE, I DID NOT CHECK MY PALPAL ACCOUNT EVERY MONTH TO SEE WHAT HAS BEEN CHARGED AND I ENDED UP PAYING FOR SEVERAL MONTHS OF $19.95 CHARGES.
WHEN I CALLED TO CANCEL AND COMPLAIN, THE NICE LADY SAID IT IS LIKE YOU JOIN A EXERCISE CLUB. YOU GET CHARGED WHETHER YOU USE THE SERVICE OR NOT.
WATCH OUT PLEASE AND DON'T MAKE MY MISTAKE.
Is Free Phone Tracer Legit?
Free Phone Tracer earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
The age of Free Phone Tracer's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Freephonetracer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Freephonetracer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Free Phone Tracer has been found to only resolve 37% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
- Freephonetracer.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The freephonetracer.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Free Phone Tracer. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
FRAUDULENT CHARGE
Company advertises that it will trace telephone numbers - usually those used by scammers. It turns out FreePhoneTracer is also a scammer. They charge a 0.49 for a "free trial", which will become a monthly charge of 9.95 if not canceled within five days. They have you create a login user id and password. Then they reject the password so that you cannot even try to cancel the subscription. I have instructed my credit card company to deny the charge (already made within a few minutes of signing up) and hopefully to block the company from seeking further payments. ###.
Total ### - did the same thing to me - first they do some sort of smoke and mirror trick about refunding the .49 after they are "unable to provide service" then they take it back out - and in my case there is a 19.95 charge on my account today which will not be on there tomorrow after I get hold of the slime.
Pure ### and I don't know how they get away with it.
FRAUD/SCAM
First 0ff, the only thing "Free" about this company is that you can type in 10 digits! That's it! If you want to do anything else BOY IS IT GONNA COST YOU! I was lead to believe that they would "trace cell phones, land lines, etc. They charge $9.99 for ONE NUMBER RESULT. I choose a one year membership and paid $23.40 on my credit card (used Pay Pal) cause I have always trusted them. I put MY OWN CELL PHONE # in to check their claims. (HAD TO PAY THE MONEY FIRST)! The info provided to me was the WRONG phone carrier, issued to "Sam" (I don't even know a SAM) it gave an address I've never even came close to being at, etc. I was puzzled; so I hit see full report. I was then ADVISED THAT I had to purchase "TOKENS" to use my membership! I cancelled immediately! Well, I TRIED TO! The only way to cancel is to click an "I want to cancel" button, which then states your membership has been cancelled; BUT YOU WILL NOT GET A REFUND! I launched a complaint with Pay Pal... I'm still SOOOO puzzled that Pay Pal would associate with this BOGUS/FRUADULANT/SCAM of a "company"!
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree. I was charged the stated fee of $0.49 for the trace of one cell phone number and that was over a week ago. Now they are trying to charge me $19.95 for who knows what. I have asked my bank Wells Fargo to not pay the pending fee.
The almost same thing happened to me. I could not agree with you more.
Stay away from them!
I used free phone tracer.com to trace my phone number. I paid them $10 but never received any service. Stay away from them!
Fraud
Every cell number i traced came up unlisted and they then offered to supply the name and address for 7. 95 additional search. I had put in a number of numbers to test their truthfulness. One i had already gotten the name and address off another search site, and another just the name. It also listed one with the wrong cell phone company as i had found the person who was using a different provider. Basically they are a bait and switch outfit who sign you up for these unlimited phone searches that are supposed to supply name and address when available and then get you to run another search for additional charge
The complaint has been investigated and resolved to the customer’s satisfaction.
They collect $19.95 without warning me before
Scam
i don't0 know who's in charge of this site and/or service, but personally - i have never been to it, i have never visited the site, i had never used it, and today out of the blue - i just happened to be looking up my online bank, and noticed an unusual charge coming from this "freephonetracer.com" company, in the amount of $49.95. Not once, not twice, NINE FREAKING TIMES. Nine charges, in one day? What a shock! So, naturally i sought further info. There was a 1-800 number included in the info, so i called them instantly. They must go through this alot, because they asked for some info, [that i really didn't want to give, but reluctantly went ahead in an effort to stop this] - so they agreed to "reverse the charges"... And they had better agree to undo what they'd done or else that roughly $430.00 in charges we'd never made, charges that fraudulently appeared on my record from the get go... well, that would be enough incentive for me to show up at their front door, wherever they are. Let me leave it at that.
Someone out there is utilizing this service, with stolen information so, my recommendation is that you DO NOT USE THIS SERVICE. Sure they were "gracious" enough to say they'd reverse the fees, but how could they not notice that since this appears as a recurring problem, shouldn't they involve some sort of higher security for using their service? Get a picture i.d., require some further info from the customer. granted, it's just tough toenails for people who'd use freephonetracer.com in a legit fashion-they'd have to jump through some more hoops, but it's only the criminal's fault.
i work for a company that accepts credit cards, not a gigantic corporate behemoth, but a company that [i hope] is at least up to snuff enough to know when something's not on the up and up. Free phone tracer dot com, obviously for one, is NOT FREE, i have a problem with them having FREE in their name, then. And secondly, this site doesn't seem to be doing what they should to keep the cyber criminals and identity thieves out... i know there's only so much you can do, but more than this nonsense, is NOT too much to ask. Shame on you freephonetracer.com! ~Charles Rocker
The complaint has been investigated and resolved to the customer’s satisfaction.
I am now a member of the club that got swindeled out of my money from these frauds, FREE PHONE TRACER. I lost 582.00 dollars on this scam and
they didn't even offer me lunch money back. These deals where they can
forever charge your card, unless you remember to check your paypal acct.
should be illegal. But, I guess I"m going to have to eat this one.
Thomas E. Slack, Jr.
I tried your service for the address of one person and do not need to be on a monthly service fee. Since you do not provide an e-mail address to cancel the service or phone number to contact you with I willing to accept the $ 0.95 charge to my credit card account but consider this message as a cancelation notice for any additional charges. I am notifying my credit card company that any charges to my account is fraudulent.
I've been charged also 19.95 and have no clue what for. Tried logging in and cannot and cannot find any customer service to help me...how does this happen
Such a dscam! Cancelled membership within the 'grace period' only to continue to be charged for the service. This is much more than simple scam and continues to give the 'BBB' a sorry name as well for not heading the complaints received for this crimminal behaviour.
After paying 24.95 for free phone search (1 Year) the very next number I wanted to look up was anoher (9.95) .. I cant sign back into my account to make sure itis cancled! I did complain to PayPal but if that fails I will close there account also!
STAY AWAY FROM THIS RIP OFF SITE..
I use the tools on the website, to cancel, then they still charge my card. I call to cancel, they return my money, then I find out they charged my card again. I didn't want the service because during the trial it was highly inaccurate. No trace was accurate. So this fake company has now decided to take my money again. I am calling my attorney and BBB.
as we were tracing phone number (21 may, 2014). there was option that if you want to know owner detail there is charges of $0.56 only. when we make this payment by credit card in credit card statement there is deduction of 22.25 $ (29 may, 2014). kindly do need full action to return my money.
I used phone tracer, paid, their service was no better than the free ones. I cancelled, year later they billed my account again, said it was auto renew. Online i could not take my card information off that they had saved. Cancelled again, talked to them, they said charges could not be refunded, but, i would not be charged again. Beware of this, its just a way for them to keep accessing ur account. Very conveint to have no record. Their a joke, i plan on taking this as far as i can.
I have no idea what most of you are talking about, but I have used for cell phone numbers and it gives me the results. If all of your negative posts is the reason why this company is no longer in business, then you ought to be ashamed! If you didn't like then cancel and email them. You just ruined it for the ones who loved it! Thanks
Could someone PLEASE list this mystery phone number you called to cancel with these people? Several have mentioned a phone number but no one seems to know it! I have searched their site completely and Goggled it to no avail. PLEASELIST THE NUMBER IF YOU HAVE IT!
Overview of Free Phone Tracer complaint handling
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Free Phone Tracer Contacts
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Free Phone Tracer phone numbers+1 (888) 776-4544+1 (888) 776-4544Click up if you have successfully reached Free Phone Tracer by calling +1 (888) 776-4544 phone number 0 0 users reported that they have successfully reached Free Phone Tracer by calling +1 (888) 776-4544 phone number Click down if you have unsuccessfully reached Free Phone Tracer by calling +1 (888) 776-4544 phone number 0 0 users reported that they have UNsuccessfully reached Free Phone Tracer by calling +1 (888) 776-4544 phone number
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Free Phone Tracer emailsprivacy@freephonetracer.com100%Confidence score: 100%Support
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Free Phone Tracer social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Recent comments about Free Phone Tracer company
Fraud



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