Free Phone Tracer
Reviews and Complaints

I've used their service once two years ago and paid less than a $1 for that. Completely forgot about them until today I've opened my Paypal account and found the charge of $19.95 for last month. To my surprise I see they have charged me this amount every month for last two years.

This company did not supply any information that was not already known and yet charged me $9.95. Do not do business with a company that accepts no responsibility for the quality of their service/information and refers customers to their disclaimer warranty. What a bogus outfit. The customer service is a total scam. There is no service fro customers.

FreePhoneTracer.com
If you're going to use this Look-Up Service to find out who is the owner of a phone number, BE VERY CAREFUL.
IT IS FAR FROM BEING FREE! I was willing to pay the charge for looking up one number and provided my PayPal account for my payment. WHAT I DID NOT KNOW IS IN THE VERY FINE PRINT THE COMPANY BEGINS TO CHARGE YOU $19.95 PER MONTH UNTIL YOU CALL THEM AND CANCEL THE SERVICE. OF COURSE, I DID NOT CHECK MY PALPAL ACCOUNT EVERY MONTH TO SEE WHAT HAS BEEN CHARGED AND I ENDED UP PAYING FOR SEVERAL MONTHS OF $19.95 CHARGES.

WHEN I CALLED TO CANCEL AND COMPLAIN, THE NICE LADY SAID IT IS LIKE YOU JOIN A EXERCISE CLUB. YOU GET CHARGED WHETHER YOU USE THE SERVICE OR NOT.

WATCH OUT PLEASE AND DON'T MAKE MY MISTAKE.

Company advertises that it will trace telephone numbers - usually those used by scammers. It turns out FreePhoneTracer is also a scammer. They charge a 0.49 for a "free trial", which will become a monthly charge of 9.95 if not canceled within five days. They have you create a login user id and password. Then they reject the password so that you cannot even try to cancel the subscription. I have instructed my credit card company to deny the charge (already made within a few minutes of signing up) and hopefully to block the company from seeking further payments. ###.

First 0ff, the only thing "Free" about this company is that you can type in 10 digits! That's it! If you want to do anything else BOY IS IT GONNA COST YOU! I was lead to believe that they would "trace cell phones, land lines, etc. They charge $9.99 for ONE NUMBER RESULT. I choose a one year membership and paid $23.40 on my credit card (used Pay Pal) cause I have always trusted them. I put MY OWN CELL PHONE # in to check their claims. (HAD TO PAY THE MONEY FIRST)! The info provided to me was the WRONG phone carrier, issued to "Sam" (I don't even know a SAM) it gave an address I've never even came close to being at, etc. I was puzzled; so I hit see full report. I was then ADVISED THAT I had to purchase "TOKENS" to use my membership! I cancelled immediately! Well, I TRIED TO! The only way to cancel is to click an "I want to cancel" button, which then states your membership has been cancelled; BUT YOU WILL NOT GET A REFUND! I launched a complaint with Pay Pal... I'm still SOOOO puzzled that Pay Pal would associate with this BOGUS/FRUADULANT/SCAM of a "company"!

I used free phone tracer.com to trace my phone number. I paid them $10 but never received any service. Stay away from them!

Every cell number i traced came up unlisted and they then offered to supply the name and address for 7. 95 additional search. I had put in a number of numbers to test their truthfulness. One i had already gotten the name and address off another search site, and another just the name. It also listed one with the wrong cell phone company as i had found the person who was using a different provider. Basically they are a bait and switch outfit who sign you up for these unlimited phone searches that are supposed to supply name and address when available and then get you to run another search for additional charge

i don't0 know who's in charge of this site and/or service, but personally - i have never been to it, i have never visited the site, i had never used it, and today out of the blue - i just happened to be looking up my online bank, and noticed an unusual charge coming from this "freephonetracer.com" company, in the amount of $49.95. Not once, not twice, NINE FREAKING TIMES. Nine charges, in one day? What a shock! So, naturally i sought further info. There was a 1-800 number included in the info, so i called them instantly. They must go through this alot, because they asked for some info, [that i really didn't want to give, but reluctantly went ahead in an effort to stop this] - so they agreed to "reverse the charges"... And they had better agree to undo what they'd done or else that roughly $430.00 in charges we'd never made, charges that fraudulently appeared on my record from the get go... well, that would be enough incentive for me to show up at their front door, wherever they are. Let me leave it at that.
Someone out there is utilizing this service, with stolen information so, my recommendation is that you DO NOT USE THIS SERVICE. Sure they were "gracious" enough to say they'd reverse the fees, but how could they not notice that since this appears as a recurring problem, shouldn't they involve some sort of higher security for using their service? Get a picture i.d., require some further info from the customer. granted, it's just tough toenails for people who'd use freephonetracer.com in a legit fashion-they'd have to jump through some more hoops, but it's only the criminal's fault.
i work for a company that accepts credit cards, not a gigantic corporate behemoth, but a company that [i hope] is at least up to snuff enough to know when something's not on the up and up. Free phone tracer dot com, obviously for one, is NOT FREE, i have a problem with them having FREE in their name, then. And secondly, this site doesn't seem to be doing what they should to keep the cyber criminals and identity thieves out... i know there's only so much you can do, but more than this nonsense, is NOT too much to ask. Shame on you freephonetracer.com! ~Charles Rocker