The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Gexa Energy / Unethical Billing

1 TX, United States Review updated:

What a total Scam. Im on the rate to rate plan, and paying 100% more than their competitors. When i inquired for them to justify the rate increases i have received, they gave me the run around and referred me to their terms sheet. What a total scam. The executives of this company should be ashamed of themselves. Not sure how they can sleep at night ripping off consumers. FP&L bought them several yrs ago, i had better expectations of them.

Ch
Sort by: UpDate | Rating

Comments

  • Ri
      13th of Jan, 2009
    0 Votes

    I got gouged by them as well - over $0.21 per KWH last month when natural gas was at a 5 year low! I had a month to month plan expecting gas prices to drop (which they did big time) and electricity to follow. Gas did, Gexa Energy did not! There resoning - "You should have signed up for a fixed rate term contract". let's see... why would they be pushing me toward a fixed contract at a time when prices are freefalling? I'll bet it has something to do with future profits. Do you think? Last December my bill was $493. This year $1005 and last year I used MORE electricity!

    They are perfectly willing to setup and exploit their customers. After many calls I've decided the only way to combat a predatory retail organization is through consumer activisim. I've documented my position at www.gexa-gouges.com

  • Ge
      19th of Feb, 2009
    0 Votes

    I am an affected customer, and an attorney, and am speaking with law firms who handle class actions. I have reason to believe their price increases were unlawful. Please let me know if you're interested in getting involved. gexacase@yahoo.com

Post your comment