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GE Protect America / I will steer any one I know away from their service

1 United States

I just sold my home and transferred the security service to the new home owner. However, because the paper work was not received until the 6th of October, I am still paying the entirety of this months bill. I do not expect to be reimbursed for the 6 days of the month before they received the transfer papers, but would expect the new client would be responsible for the remainder of the month and I would be reimbursed what I have paid. I was told by several representatives that they did not care that I was not enjoying the use of their service I was still responsible for the payment until the end of the month.

Not only is this terrible customer service, I believe it borders on illegal. I am a real estate investor and was planning on securing my other properties with GE Protect America; however, not only will I be surely using another company, I will steer any one I know away from their service.


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