I ordered a gate and opener from these guys, only to find out they shipped the wrong posts, making installation impossible. I called to tell them the problem and they said they would take care of it right away and send me the correct posts. Three weeks later and they have done nothing. When I call, their standard reply is that the guy in charge is aware from his desk. There's never a call back. Emails are never returned. Once they have your money, you'll never hear from them again.