Fossil Watches / terrible service

South Africa

I would like to bring to the notice of the fossil watch company about the dont care attitude I received from a store they supply their products to.
2 weeks ago I went to a foschini store to purchase a watch for a birthday gift to my sister.
The value of which was r1399.00
When going to pay for the item the lady gives me the watch in a lanco box.
When I asked why is it not in original packaging she said they are not supplied with the boxes at the same tym as they receive the watches.
This really frustrated me and obviously was not goin to buy a watch that costed r1399.00 and gift it to someone in a cheap plastic lanco box.
Kindly look in this matter. I would like some feedback on this.
Thank you


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