Fitness Blowout / hci physiostep lxt
They are charging 20% restocking fee, for an item that never shipped !
Said they could not find e-mail or voicemail made the next day to cancel !
Unable to provide freight tracking # for equipment, probably since it never left the warehouse !
please confirm cancellation of invoice 140 * * *
Order date 2/19, e-mail cancellation dated 2/20
voicemail dated 2/20/16.
phone call follow up to cust. service. on 2/22, Monday morning, spoke to Merritt x 209
Please provide freight tracking # for shipment, if any.
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