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First Data Corp. / Horrible co. to work for

1 TX, United States Review updated:
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This co. is terrible and very unethical! stay away... the people in mgmt. and human resources cover for each other. You think there is a system in place if there is an issue. Let me tell u... there is not. nobody knows what's going on. U won't get any straight answers for anything. If u do... not one answer will be the same as any other u get for the same question. the people in mgmt positions are enmeshed and so dysfunctional. They stand around and gossip while reps have their hands in the air to help customers. They ignore u. The so called old-timers have children with each other... accidental or on purpose. It's a sick place to be at.

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Comments

  • La
      2nd of Jul, 2009
    0 Votes

    Hi,
    I agree with you, they are a bunch of disfunctional robots!!! pay peanuts for employees and have great expectations...HR is totally corrupt and the management practices are soo bad... What's worst, the office politics never ends...
    Past times - yap yap yap - on alot of crap
    HR recruitment - If you're a sucker to your manager and really beg down to her feet, yeh you'd get your way around...
    Raise - Amount for a new recruit is about the equivalent cost of getting a chip packet each week (probably the biggest size)
    Training - Not necessary, read the books, you're entitled to 1.5 hours siesta... snooozzeee...
    Nice place if you'd like to be a lemon, want to face the wrong path to knowledge, then this is the place for you...
    Watch out!

  • Un
      29th of Oct, 2009
    0 Votes

    I would totally agree with u. I worked their for several several years and have seen the way management works. Its worse than being in high school again. Bunch of girls from the movie mean girls with a real burn book. HR is very corrupt along with management! There are several people who are in management with no college degrees on their wall, because they all got their with their looks and begging to get the job. No one keeps anything confidential, i dont think they know the meaning of the word!! Oh and if you are a good looking guy, u will get away with anything because all of their management are women who thrive on the flirtyness of those young men who are there.Anyway, not much to learn there most of the supervisors are on the internet or walk around to look like their busy, or hide in the staffing department to get away from answering those questions the agents have on the production floor. oh by the way, the agents are little people with no customer service skills, they only know how to yell when they are provided feedback, even though they listen to their call. knowing they did wrong, they cry cry cry to management who want to cover their mistakes so they can feel empowered instead of using the word accountability, another word management doesn't know. management also requests to play only good calls by asking their quality dpt to scan calls to play for the clients. way to go hide all the bad that really occurs 95% of the time because their sups dont want to deal with developing their agents. its worse than a refinery turnarounds in this place!

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