The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Fiji Airways / seating and handicapped wheelchair service

1 United States

Flt # fj931 fiji to melbourne
I was in seat 27c. An obese man weighing 300+ lbs was seated next to me. He took up half of my seat and half of my leg room! I requested to be moved but was told there were no empty seats. His body was pressed into mine and I was leaning into the isle for the whole five hour flt! Why when he checked in, why was he not told he needed to buy 2 seats! I totally suffered the whole flt!! I know people who have had to buy 2 seats! This man should never have been allowed to be in one seat! Ps his wife in seat a was large women!
When I arrived in melbourne with a wheelchair request the re was not a wheelchair for me and I was not on the list! I was made to walk up the ramp and then up the escalator and I sat there and watched the plane empty and sat for 20 minutes and no one came for me! I walked down to almost the end of the first hallway when the cart came. I got in and requested a wheelchair and that request was refused!!! I had to go down another escalator to baggage claim with no help with the luggage!! I was finally assisted with a luggage cart to wait for my limo service. Then I had to walk "hobble" all the way out to where the limo was parked!! The limo driver said they always wheel the handicapped out to the parking area! I am very unhappy at the way fiji treated a 70 year old handicapped lady!! Today I am very sore and I am not able to enjoy my first day in melbourne!! Waiting my whole life for my australian holiday only to feel like I do today is a very disappointing experience because of fiji's impenitence.

Sharon jacques 4041 9th st acton ca. 03510 booking ref pn9alx

In lax I requested wheelchair service.in fiji I requested wheelchair service.

Sh
Feb 16, 2019

Post your comment