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FGB Credit Card / insurance payment in statement without my knowledge

1 Ruwais, United Arab Emirates

Dear sir,
I am using fgb credit card for the past three years, in my august month statement I noticed an deduction of 350 / - dihrams under 12 installment plans. I immediately called the customer care but the guy who answered did not gave a proper reply and he made me believe that is my loan amount interest in installments.
Now I called again after getting october statement, I got to know that that is insuarnce amount.
I surely say that no consent or confirmation given by me and this s the second same issue facing from fgb.

Nov 9, 2016

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