Ferrellgas Three Bridges, N.J. / Completely unreliable!
Ever since we made a new account with this company we would have to call to get our gas tank filled, which was okay with us. The problems began shortly after during the summer of 2004 when we called up and did not come for 2 or 3 weeks until we called again. So at least twice a year we have to boil water to take showers because we would call, the gas runs out and they won't come.
A week ago, after waiting 3 weeks for delivery, a new driver came and told us that we need our tank moved away from the door and the AC machine and that they wouldn't fill the gas after it's moved. The was already spent, so I called the local office and the latest the could've come to move the tank was today Wednesday (about 5 days after they driver came).
I called this past Monday to confirm that they were coming, you never know with these people, and they said they were going to. I called today to see if they were still coming and and the lady said the truck broke down just a few minutes before. That's okay she said she would have to re-schedule for tomorrow, and i asked if our house will be a priority because it was schedule since last week but she didn't understand my question. I asked if she understood what I was trying to tell her and she said that she did, she said that I demanding for someone to take any truck and come over and move the tank.
They said that it's a code in NJ that you can't have the gas tank close to the AC so all of these years drivers that are apparently trained put our house at risk. is that negligence?
What was irritating is that she stands behind such unreliable company, she would be the one who would have to shower with pots and cans she would understand our frustration.
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