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FerrellGas / tank owner

1 Columbia City, IN, United States

Had an old tank on house that sat years foreclosed that we bought through an old company. We were told tank was ours but no proof of it, called all local propane companies to verify and none of them had any records of it. Called farrellass to fill it since they were closest, keep in mind we called them to and that they to had no record of tank. When they filled it told us it was there tank and the guy wrote down all the info on it. I had couple other companies fill it cause half the price. Ten months later farrellass sends us a bill for two months of tank rental plus a late fee, we never had any bill previously and called to complain. Lady on phone couldn't give us a straight answer as to why with no proof they claim to own our tank and sporadically decided to bill us rent for two months when we haven't went through them for ten! Wtf!

Oct 12, 2017

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