FashionNova / unfilled order

California City, CA, United States
Contact information:

I placed an order on 10/13 and spend the qualifying amount for expedited shipping. I have not received my order and my attempts to contact customer service via phone and email have failed. When calling the phone just rang with no response. Through email customer service the representative do not address my issue instead they pacify me with a generic message without actually addressing or attempting to resolve my issue. I am going to file a complaint with the BBB (BETTER BUSINESS beraru) and I encounter all who read this to do so. Through the BBB complaint the company has 3 days to respond to the complaint with a resolution.

Oct 23, 2018

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