FashionNova / shipping delays

United States
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I made two orders, one on the 12th of October and another on the 13th. I received the second order in a few days but here we are on the 21st and my first order still hasn't shipped out yet. They did not contact me about the delay. I had to reach out to them. The emails were very generic and still did not tell me when I would receive my order. I get sometimes orders are delayed but if that's the case, how did I get my second order first? At this point, I just want my money back.

Oct 21, 2018

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