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FashionNovarefund with no explanation but every item is still available on site! fix it!

Review updated:

Good day,
I am a very unhappy customer, I have ordered from fashion nova before two items at a time. I took advantage of the black friday deal and since i've never had an issue before I thought it would be no problems. I placed my order last friday. It was 36 [censored]ing items. You mean to tell me you refunded my entire order but I can see everything I ordered still online. What makes it worst black friday is gone and I live in a international company, not only was it my stuff in my cart but gifts for others. It's simply false advertising. Now I have to wait to get my money back another 10 days which pushes back me ordering from somewhere else. I mean it's not like it was 1 or 2 items in my card the whole 36. I am pissed and people from my country frequently shop there but since what happened to me yesterday my friends and everyon that ordered is nervous because we have christmas parties and everything. I think it's very unprofessional and unfortunate because I could have taken advantage of the black friday deal somewhere else. A whole week later I get a refund email. Wtf. I'm pissed

Ja
Nov 29, 2018
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Comments

  • Ma
      Nov 30, 2018

    This exact same thing happened to me.
    I ordered 17 items on black Friday and have now been informed of a complete refund (which I haven't yet seen by the way). Items are still in stock on the website but of course they are back to full price now.

    Unbelievable

    0 Votes

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