FashionNovanever received my order

First time ive ever complaint comment
I ordered a beautiful pair of boots on 12/2. I paid for 2 day shipping and wheres my package? They have a customer service number for what!?! You cant get a rep or returned call! & don't bother sending an email I have yet to been contacted back and todays the 11th? They sent me an email to cancel my order they never cancelled! I'll be shopping at pretty little thing instead from now on; they are actually reliable & contact their customers back!!!

Thanks for [censored] service!!!

  • Updated by Shyanne02, Dec 11, 2018

    Will never buy from fashion nova again they don't send you what you ordered!!!

  • Updated by Shyanne02, Dec 11, 2018

    Never received my order, no emails, no calls returned. Im upset because as much as these celebrities boost this company its garbage and I will NEVER order [censored] again. Called my bank and they fixed it! Ill be taking my business to where theres CUTE clothes, customer services reps ACTUALLY respond back (WOW) & better discounts!

Dec 11, 2018

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