FashionNovadelay of returned funds and no delivery as advertised

I write because I recently placed orders beginning in November. I admit there was a notice on their site then that they were moving to a larger distribution center so things were delayed by 7-10days.

However I had to email them by day 15 asking what was going on. then immediately they shipped BOTH orders (submitted days apart)

I received them within 3days of them finally shipping only to be missing 2items and no return on my c.card as of yet. today is 12/11

I also am waiting for another 2orders and was reprimanded for emailing to check on the first order now that it has been 7days AGAIN. I called and was directed to email or Leave a message. I doubt anyone will call me back. this is ridiculous customer service

Dec 11, 2018

Post your comment