Employees are not friendly
I recently bought a push mower and ever since I have felt like a out cast. The employee are not friendly and even the manager is not friendly. I come to make a payment and not even a welcome or good afternoon. I feel like I am not welcome. I have left wanting to not go back and do business. I have got we're I dread going in and make my payment. I am heart broken. To be treated like that
Read full review of Farmers Home FurnitureSofa with chaise
I purchased a sofa on their credit terms. It was delivered and set up while I was at work. I was excited to get the sofa because I had been searching for months for the perfect one for my needs. I had purchased a sofa with a chaise all in one. Immediately I noticed the sofa part was slanted where the cushions meet. It sat like there were no springs. So I...
Read full review of Farmers Home FurnitureCustomer service
I purchased a reclining sofa, 2 reclining love seats and a dinette set from Farmers Home Furniture in East Ellijay, GA. They broke my reclining sofa upon delivery, my dinette set was broken and missing pieces and the delivery people bent the frame on one of my reclining love seats. I called right away, and was told someone would be out to fix them. No one...
Read full review of Farmers Home FurnitureCustomer service
Visit your store in Louisburg, NC on 07/20/2021. A Spanish lady was in her vehicle pumping her breast. I thought she was a customer to find out she was an employee. Also a heavy set light skin employee told the store manager she doesn't have to listen to him because he wasn't someone by the name of Tammy. While all of this was going on a young lady introduced herself by the name Ms. Davis and helped me while all of this was going on. She seem to be the only one with good customer service. This store really needs to be checked out.
Desired outcome: Thank you Ms. Davis for helping me with all the choas that was going on in the store.
Living room set
I am down right tired of this store keep sending employees to my house after carefully explaining to them when I will be able to make a payment. Its getting out of hand. Every other day of the week someone comes for a payment. When they ask me to call them I do and tell them when I am paying them.. I need this to stop ASAP. Pandemic has been rough!!
Read full review of Farmers Home Furniturecustomer service
05/27/21 we ordered a king size bedroom set with a chest and a dresser in total will run about 3100+ dollars we told them we would be moving to texas soon mind you this is in oneida tn we get our set they tell us its a king set get to texas and guess what its a queen frame with a king mattress and my fiancée calls to get it fixed well 30+mins later with a rude woman her title was credit manager and they allowed someone new hire write up a sales report and she wrote the wrong sized bed frame and she even said yes its a king sized frame btw when they say they looked over there items before giving them out they really don't they hade given us damaged goods minor dmg but still all we want is our king sized frame the least they can do is add it to the bill and ship it to us but yet when i called customer service they hung up on me when i told them what i was calling about hade my fiancee call them on her cell phone and they ignored it had a friend call they answered the phone and i talked to the same woman then she hung up on me i kno this terrible company will go under with this type of work ethics
Desired outcome: king sized bed frame
Credit reporting
Why does it take 3.months to report to credit agency's for on time payers ? When your company reports every month on delinquent accounts? It's not fair to every good customer. I like many others do pay on time. I have bought everything in my living room from Farmer's Furniture. I keep checking my credit and it reports my balance back in February. I just recently paid off my bill so accordingly to your reporting to credit agency's I will have to wait until June when my account is cleared. WHY?
Emily holt
Emily holt is rude to customers. Her manager lies to people to trick them into signing contracts then charges them extra after the fact. I was told my payments would be one way and then they charged me differently. When I tried to resolve the issue Emily holt was extremely rude about it. She even made the comment she could act how she wanted because she is credit manager.
Calls
I was going out of town and stopped in to ask Donna about possibly moving my payment to the end of my contract. This was the 1st time for such a request. Was told that they only did that in Dec. Ok. I asked if as long as I made my payment IN FEB would she @ least wave the late fee. She agreed. Today is the last day of the month and I have received 2 call...
Read full review of Farmers Home Furnituredon't get a certificate letter
Hi my name is Manuel Sanchez I currently have an account with the Summerville store. I understand that I am behind on my account always pay on time I always buy from y'all and pay before my contract end but this time for medical problems that's the reason I was late on my payments, But I did made arrangements to pay, although the arrangements were made The...
Collections
Farmers Furniture consistently break laws associated to the "Fair Debt Collections Practices Act". Heather, after speaking with the consumer on the phone will within the hour start contacting the all the individuals references. Making threats about "legal". Multiple phone calls although the individual has answered their calls, they continue. All of the...
Read full review of Farmers Home Furniturecustomer service rep
I've dealt with this company for quite some time. Everyone has pretty much been pleasant until my experience with a representative named Barbara. She is very unprofessional and rude. I've left messages with her that have not gotten received to the appropriate people. At the store she speaks as if she is management with out having any knowledge about...
Read full review of Farmers Home Furnituremy bed and my dresser
I got a complete bedroom group from Farmers Furniture. The first thing that happened was my mattress started unraveling at the seams, then the bottom fell out of one of my drawers, now my headboard is splitting rather Haslet and now my side rails continuously come out of my headboard. I've called Farmers Furniture numerous of times about my headboard I even...
customer service
I am very angry with an employee that works at the Farmers Furniture in Rome, Ga. to begin with we bought a used couch from there that had holes in it. Which we did get a $100 off for it. 2 months after we bought it my husband falls and shatters his elbow and is not able to work, we filled out our insurance forms with them from the doctor. Fast forward 3 months and it's my daughters 15th birthday, my parents took us all out to eat and after we were done eating and about to walk out, the employee from Farmers Furniture is talking to my husband in front of our kids about late payment and that they were going to come get the couch and she also stated "how did you pay for dinner here! This should not be discussed in public in front of others outside the store! The employees' name is Teresa Hinrichs, she works at the Rome, Ga Farmers Furniture store! She owes an apology to us for humiliating us inside a restaurant! She does NOT need to work in customer Service! I will be putting in a complaint also to the Corporate Office!
customer service
The customer service at the Newberry SC store needs to be replaced and ashamed of their selves for discrimination against a former customer that's blind and battling 4 types of cancer! Don't remember the names of the women but they both could have cared less about my concern of having to get a chair for my husband who's failing health restricts him from...
Read full review of Farmers Home Furnituremattress
The day we ordered the mattress they were nice and now when you call to make a payment they put you on hold forever and you call them back and they put you on hold again and you call back and tell them you just wanted to make a payment and they act like it's a big problem and they put you on hold again and then a older rude lady asked you what you need and...
Read full review of Farmers Home Furniturefurniture is broken after 2yrs. with a balance of 2000.00 and no warranty
I hate I purchased this Furniture. I got back in 2016 the back of the sofa broke 2018. And guess what the warranty gone and I still owe 2000.00 on it. I got a TV from them the sound is hoerrible and gues what the warranty is gone and its not a good TV at all. Call to ask how they can help. Get the reply " nothing we can do, you can pay us to come out and look at it . But we still need our payment . IF not we will take you to court and garnish, your wages." Im so stressed out and deprressed ny credit score is going down further than it was. Im so depressed I hate it with a passion that I got caught up in that.
washer/dryer
I am on a fixed income of $ 750.00 dollars. I had good credit so I was able to spend up to a 1000$ and I got washer/dryer. It's on a contract 24 months I've paid 6 months and I miss one month because I am in process of finding a place to live. I called and talk to the store manager and was trying to get him to work with me but he wants me to pay $168.00 all...
Read full review of Farmers Home Furnituretriple reclining sofa & reclining loveseat
Purchased 11/23/12, the worst sofa ever & worst company to connect with...well if you can ever connect, still waiting. Do not waste your money. One of the reclining chairs in the sofa stop working correctly, it was still under warranty and the store manager corrected the problem. I showed the men where the sofa cover was starting to peel and spoke to the...
Read full review of Farmers Home Furnitureno help
i have purchased a lot of merchandise from this store and been a loyal customer for years always make my payments on time etc anyway i went and purchased an air conditioner and a push mower from them and had nothing but problems first off when i got the air conditioner it was brand new in the box but when it was opened to be put in the whole back of it wa...
Read full review of Farmers Home Furniture and 1 commentOverview of Farmers Home Furniture complaint handling
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Farmers Home Furniture contacts
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Farmers Home Furniture phone numbers+1 (800) 456-0424+1 (800) 456-0424Click up if you have successfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number 0 0 users reported that they have successfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number Click up if you have UNsuccessfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number 0 0 users reported that they have UNsuccessfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone numberCustomer Service
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Farmers Home Furniture emailsservice@farmershomefurniture.com100%Confidence score: 100%Support
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Farmers Home Furniture headquartersPO Box 1140, Dublin, Georgia, 31040, United States
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