Exxon Mobil Corporationdawson, wv service station deteriorations

For 12 years, we have stopped exclusively at the Dawson, WV Exxon station on our multiple trips per year between Virginia and Ohio because the bathrooms are clean, there's a good place to walk the dogs, the store is clean, it's well lit, and it's easy on/off the interstate - UNTIL the past year. Now most of the pumps are defective (auto-off doesn't work, debit cards don't work, etc), the store is not clean, the bathrooms have deteriorated, the grass is overgrown for walking the dogs and full of litter, including broken glass, and lighting is hit/miss. It's unfortunate - I get hard times, but cleanliness is free. Shame on Exxon for not maintaining high quality, safety, and cleanliness, no matter where we stop.

Nov 24, 2018

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