Extra Space Storage / condition and rate increase

Latonia KY, United States

Prepaid online for another month, days before due date. Changed mind days before due date but Extra Space Storage said they "generally do not issue refunds" that I could take it up with the district manager.

Place had mice and stinkbugs and the roof leaked in the winter.

Manager said big dumpster was not for renters' use, then it should have a lock on it.

May 22, 2015

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