Expedia / booking cancelled


my daughter booked a flight from vietnam to ireland with expedia and paid for it by visa debit.
The money has left her account and cannot be recalled.
When she went to the check in she was told her booking had been cancelled. No explanation was offered by Etihad.
There were many phone calls to expedia in total nearly 4 hrs.
Eventualy they admitted to an administrative error.
They could get my daughter on to the next flight 24 hrs later, but I would have to pay for the new flight.
So this was done, new flight paid for and my daughter is home.
But now we have paid for two flights and expedia are being patronising and pedantic.
They were unhelpful and rude in the first series of phone calls.

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