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Eureka Forbes Ltd. / Aquaguard / No services after charging 2 years Service charges

1 India Review updated:
Contact information:

I paid Rs. 1, 890.00 as advance payment of 2 Years Service Contract.
According to the contract, they are, without our call, supposed to check the equipment twice in an year, service the equipment to ensure perfect performance of all its components, replace components, filter candle and carbon candle if required. In any case, they are supposed to change filter candle and carbon candle at least once in an year.
My payment Receipt No. AG 96B [protected] dated 18.08.2007
Validity of Service Contract From 29.08.07 to 28.08.09
Amount Paid Rs.1, 890.00
Their Service Center : Divy Deep Service Center,
Indore. India
Phone No. +[protected], 4004333.
They never come on their own, which they are supposed to at least twice in an year.
They do not come after several calls even.

If your organization really does some thing, I will appreciate.

Best regards,

G.K.Dwivedi

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Comments

  • Sa
      3rd of Feb, 2013
    0 Votes

    Dear sir.
    I paid Rs. 2280.00 as advance payment of 2 Years Service Contract.
    According to the contract, they are, without our call, supposed to check the equipment twice in an year, service the equipment to ensure perfect performance of all its components, replace components, filter candle and carbon candle if required. In any case, they are supposed to change filter candle and carbon candle at least once in an year.Candles they are using are duplicate in make.Details of the aggrement are as follows.
    My payment Receipt No. 20603315 dated 18/02/2012
    Validity of Service Contract From 18/02/12 to 18/02/13
    Amount Paid by check no.514110
    Their Service Center : Prassorna Services,
    Nashik. India
    Phone No. 0253-6515236 / 6515236 /2591787/2597506
    They never come on their own, which they are supposed to at least twice in an year.
    They do not come after several calls & reminder even.If your organization really does some thing, I will appreciate.Can you take strict action against Prassarna services & refund my doposit or terminate the Agency within 7 working days.
    If u fail to take action within stipulated period then I will make complaint in Consumer court.
    Hoping to take immidiate action from you

    Best regards,
    Mrs.Rizwana sayyad
    Contact No.9823982821

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