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Etour And Travel / Terrible scam!

1 FL, United States Review updated:
Contact information:
Phone: 407-515-2400

Called to cancel vacation package, and what ensued was a half hour battle with rep over why I wanted to cancel my service. I told him I never received confirmation email (they had my email listed wrong) and I didn't like the things I'd read online regarding the company and it's practices. He then attempted to offer an auto upgrade to 2 bedroom hotel with living room and full kitchen, but I was still unwavered in my decision. Just really upset that it took such a fight to have my money refunded and have the order canceled.

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Comments

  • Fo
      28th of May, 2008
    0 Votes

    The sale of the packages is commission based so the customer service department tries to prevent the sales people from losing their commision of course.

    If you just want to cancel, you persist as they did when they sold you.

    It will get done. Also, if they don't do it within the 15 days. Call your CC company and tell them the situation. problem solved.

    The deal is legitimate, I can attest to it. There's a lot of misunderstanding with timeshare related vacation packages.

    I'm sorry for you struggle, but you could have enjoyed yourself.

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