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Etihad Airlines / inhumane crime

1 Lebanon Review updated:
Contact information:

i had a serious fall diembarking at abu dhabi airport flight ey 451 20/11/2007 injured leg and back
etihad has been denying me much needed finacial aid and urgent medical treatment
because of etihad delay and denial of medical care in confined to a wheelchair for the rest of my life
and loss of bowl motion
this is a srious crime a major airline denying liability to an injured passenger
e-mailed all in charge of airline etihad even ceo but they all pushed me away as if i didnot exist
my solicitor talked to the airline solicitor and told him give this man some money or lets settle the claim
the etihad solicitor replied what do you think etihad is a charity organization
this is the crime of the century

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  • Et
      16th of Dec, 2010
    +1 Votes

    Dear Michael,

    Thank you for your comments regarding your flight with us. If you would like to private message me more details, I shall be able to investigate this further, and hopefully reach a satisfactory resolution as soon as possible.

    Etihad Helper.

  • Tt
      16th of Dec, 2010
    +1 Votes

    I have called Etihad customer center 5 times in last 24 hours and I am not able to get to any line after waiting for 30 mins. Very very bad customer service. At one time I felt like someone was on the line but dropped the call. I am calling from a land line in US to their 1888-8-etihad number. Thr is no one there...

  • Mi
      17th of Dec, 2010
    0 Votes

    dear etihad helper and tttt09 i would like dearly to thankyou both for you kind efforts to help defensless people like me words cannot express the effort and appreciation i thank you both o x
    i have send supporting emails sent to etihad i hope you get them and read them
    how the accident happened is
    1/ it was dark poor lighting 12 midnight and far from the terminal lights
    2/the passenger stair platform to cabin door sill height difference of about 30cm in depth a big first step out of plane
    3 passenger stair either moved or no positioned in correct position because my first leg to make contact with the passenger stairs top platform my foot contacted the rubber cushion which is positioned on the fron of the platform so the stairs dont damage the fusilage of the plane that means the stairs were to far out
    4/ it was foggy and the stairs had moisture all over
    5/ picture of etihad still practising same dangerous procedure look at the photo i attached magnify it anf you will see the passenger stairs top platform 30cm lower than the cabin door sill height and the platform has uneven surface same thing that cause my accident 3 years ago and etihad still doing the same mistake till some one dies i hope you get the attachment
    once again thankyou from all my heart and keep up the good work you both are god sent agels to us thanks michael

  • Sh
      17th of Dec, 2010
    +1 Votes

    Get a lawyer, if you have a valid case and you will be rewarded with your money. I never believe in any company who takes advantage but sounds like you have no choice but to sue them.

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