Emirates / most unreliable airline - book with another airline!
My husband and I have flown with Emirates twice now and each time we have an issue with our bags. First time our bags were broken into and recently (landed from JFK last night) my one bag is damaged and the other missing!
Whilst Emirates is a good airline in terms of flight attendants and experience, your service levels regarding passenger baggage is terrible! As a passenger I do not care about the food and entertainment options (that's a nice to have) my first and only concern is my family's safety and personal belongings.
Each time Emirates has disappointed us. I still do not have any feedback regarding my missing bag and cannot express how disappoint I am for the second time around.
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