SUBMIT A COMPLAINT / misrepresentation, fraudlent, misleading

Santa Monica CA, United States Review updated:
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Paid for over a year of membership. Prices were subject to change, charges were not what was advertised, but the worst part of this site was that this company does not background check its members. When you are running a dating business, to help introduce individuals to each other, it is imperative that you as the company check to ensure each member is actually, legally, SINGLE! I was matched with a man that according to his profile from eharmony's experts was single. I dated him for over a year, BEFORE I found out he was MARRIED! This is the most cursory level of security that eharmony should offer its clients...that their members are not legally married, and that they if they have a criminal record that it is disclosed...the lack of oversight and responsibility of this company borders on criminal. They are matchmaking people here...they essentially claim members other members are single, and good people, but many of them are lying. Eharmony does nothing to check into a person's background...people on this site write their own if eharmony is not even verifying the validity of their legal single is this legit?

Oct 05, 2014
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  • Sh
      Mar 18, 2008 - Used my debit card without approval!
    United States

    Bombarded me with matches the first month; fewer than a dozen matches the second month and charged my debit card the second month without my prior approval.

    0 Votes
  • Co
      Oct 05, 2014

    "how is this legit"

    Terms of service that you agreed to but I guess didn't bother to read.


    Risk Assumption and Precautions. You assume all risk when using the Services, including but not limited to all of the risks associated with any online or offline interactions with others, including dating. You agree to take all necessary precautions when meeting individuals through the Singles Service. In addition, you agree to review and follow the recommendations set forth in eHarmony's Safety Tips, which will be provided to you prior to entering the "eHarmony Mail" phase with your matches in the Singles Service and is available at the bottom of all pages of the Singles Service.

    0 Votes

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