The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Eden Cosmetics, LLC Mineral Elements / Unauthorized charges to my credit card

1 1414 N. Cameron Street, 3rd floor, Suite 3Harrisburg, PA, United States Review updated:

I filled out an offer for a sample of their products. Before sending my credit card information, I read their terms and conditions. When I found out they would not refund my shipping, I "X'ed" out of the order form before sending my credit card information. Somehow, they got it anyway, sent me their product, and have not only refused to refund my shipping charges but I now have to pay MORE shipping to have the product shipped back to them, they will not accept anything marked "Return to Sender." This company is running quite a scam and needs to be stopped!

Sort by: UpDate | Rating


  • Sh
      4th of Feb, 2009
    0 Votes

    you have charged my credit card 70.00 and i dont now why thanks shereen sheets please contact me at 970-639-2240

  • Me
      6th of Feb, 2009
    0 Votes

    There must be a way to stop Eden Cosmetics from ripping people off. I also got stuck with a trial kit that cost me $67.41 no where on the web site did it say to return the item if you did not want it. What are they going todo with the unsused portion sell it again?? I'm not going to let this go If
    I have to start a march on eden

  • Bo
      20th of Feb, 2009
    0 Votes

    LATEST VICTIM... I opted for this product on a site that was offering to earn Southwest tickets and it had a separate page for the membership and I declined. As I understood it I was paying shipping $7.32 for shipping and less than 2 weeks later there was the very unexpected charge of $69.41 on my card.On top of that the product did not work like it advertises at all! I called and was practically told in so nice a way that I was too dumb to understand the offer and that they would not give me my money back. I am a writer by trade and you can bet this scam is about to go very public!My e-mail is litemdbear777@
    Let us form a group also as this company is about to get a bad stint of publicity!

  • Cr
      24th of Feb, 2009
    0 Votes

    I also have just been charged by this company and didnt agree to buy the product I only agreed to pay the shipping and handling for the free trial. this is bs and these people need to be stopped, any suggestions on how?????

Post your comment